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How to narrow down and work out connection problems for ZH


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#1 Priv.Ryan

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Posted 21 June 2020 - 06:51 AM

Hi all,

First of all thank you so much to all the people here for reviving one of the greatest RTS games of all-time.

Secondly, I have, before posting this, spent hours and hours and hours on these forums trying everything to isolate exactly what the issue is so I can fix for me and my friends. 

About 9-10 of us, decided to buy & install the game, to play via gentools, but sadly we have only had about 10% of our games work.

What I was hoping for, to benefit the whole community, including us, is a bit of an elimination work-through list. We are all on different PC's, ISP's, network setups etc, and unfortunately, we just simply can't seem to get it happening regularly :( now everyone's gone back to AOE, saying they'd prefer to play C&C but the connection issues are too annoying - can anyone help me win them all back pleasssseeeee :)

SO, here's what we have done:

1. Installed origins Ultimate collection
2. Installed Gen & ZH (i saw in forum to do this after launcher, but when i tried to run 1st it said "no C&C installation found")
3. Installed Gentools, updated to latest version (8.0 at time of writing this)
4. Installed the launcher, also updated it.
5. Tried to play, with limited success.

THEN, initial issues we did the following:

6. Double-checked win firewall was open, public
7. Uninstall & reinstall, reset routers, tinker with settings in the ZH options (send delay, refresh NAT etc)
8. Edited the options.ini to increase delay (Saw on forums)

THEN after a hell of a lot of research, forum trawling, and googling, and all of us trying a crazy amount of this and that, we are simply stuck.

What diagnostics/tests can we run to see where exactly the problem is occuring? I've seen some people posting pings from cnc-online ports, but I've run in cmd and had no luck doing the same, are they running.

I thank everyone in advance for your help and i hope we can come up with some 2020 version of a flowchart checklist thing to diagnose these issues, I want the game to grow and work for everyone and i have a HUGE network here in Australia which i can definitely use to get more players joining - just need to iron out these connection issues.

COMMON FAIL SCENARIOS:

"waiting for probe response,,," stuck on it for while then "you've been logged out of C&C" and bumps us back to lobby (all of us), we can all chat in there no worries, seconds after it fails.
"waiting for external ineternet provider...." holds on this for while then goes to the probe response, and fails
Everyone loads up, except one, then when we arrive in game it instantly comes up with disconnection menu.

THINGS WE NOTICED:
• seems to be more likely when we have more players, but not to do with anyone inparticular. For example we have players 1, 2, 3 and 4. We try few times and fails, then we go and play 1v2 and 3v4 in seperate games and it works fine.
• seems to be a bit random, for example,. i played online fine all this week against randoms, and then one game against my friend, all worked fine no issue, then when the others came to join it failed 3x in a row and they quit, i then went to play randoms again, as i'd been doing all week, and now suddenly i couldnt get a game loaded with anyone, over and over, same errors with randoms now i got with my friends, just 30min after it had all been working fine.
• some of us have 2x of each firewall setting in list, for example i have 2x C&C generals & ZH and 2x "generals" in my firewall list.

Little help, anyone?



#2 hasusan

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Posted 21 June 2020 - 07:27 AM

 

• seems to be more likely when we have more players, but not to do with anyone inparticular. For example we have players 1, 2, 3 and 4. We try few times and fails, then we go and play 1v2 and 3v4 in seperate games and it works fine.
• seems to be a bit random, for example,. i played online fine all this week against randoms, and then one game against my friend, all worked fine no issue, then when the others came to join it failed 3x in a row and they quit, i then went to play randoms again, as i'd been doing all week, and now suddenly i couldnt get a game loaded with anyone, over and over, same errors with randoms now i got with my friends, just 30min after it had all been working fine.

 

Sounds similar to my issue, https://forums.revor...-wifi-internet/

 

Are any of your friends on the same internet ? Thats what does the waiting for Probe then unable to connect to player issue for me.



#3 Priv.Ryan

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Posted 24 June 2020 - 12:46 PM

Hey, nah unforts they aren't, we are all at different houses on diff wif :(






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