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Trouble logging in Red alert 3


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#1 stodd89

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Posted 31 August 2021 - 04:48 PM

Hi,

 

I'm having trouble logging in to play online on red alert 3, when i go to the login section and it asks for my details to connect to gamespy I've tried putting in my EA login details and also my login details for the C&C online site but neither work.

 

Any suggestions?

 

Thanks



#2 Cervanthes

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Posted 03 September 2021 - 10:18 AM

are you using the cnc online launcher? and where is ur red alert 3 from?


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#3 stodd89

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Posted 03 September 2021 - 05:49 PM

Yeah, from origin 



#4 xads

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Posted 06 September 2021 - 07:05 PM

Are you getting any errors and if so then what are they, also are you sure that youre entering the correct cnc online account details, for red alert 3 it is the server email then the server password then the online id is whatever nickname you want.


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#5 stodd89

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Posted 23 October 2021 - 04:11 PM

I get to the login screen on RA3, it asks for my EA account name(email and pw)  and my online ID, when I enter my info though it never lets me login :/



#6 xads

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Posted 23 October 2021 - 05:11 PM

You shouldnt use your EA credentials but rather the cnc online ones, the server email and password, if that doesnt work then what is the error message that you get?



#7 stodd89

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Posted 23 October 2021 - 06:07 PM

I tried logging in on RA£ using my C&C login details (email, pw, username- and it says the specified account or sub account wasn't found



#8 xads

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Posted 11 January 2022 - 10:11 AM

That error only appears when you are either using a non email verified account or you are entering the details incorrectly, so please make sure that those 2 things are followed.






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