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help zerohour zero hour

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#1 jeffthesquid

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Posted 22 June 2015 - 02:21 PM

Hello, Im having a little trouble logging into my account on command and conquer zero hour. It says "could not connect to C&C zero hour online"  

 

This has worked before with the account I have made but when I return a few months later it does not work anymore? 

 

What is the issue and how do I fix it? 



#2 ToxicShock

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Posted 22 June 2015 - 05:45 PM

More information please. Are you using Gentool?

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#3 jeffthesquid

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Posted 22 June 2015 - 05:51 PM

As I have no idea what a Gentool is I can safely say that I am not using one as from the looks of it I would have to download it. So no I am not



#4 ToxicShock

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Posted 23 June 2015 - 10:50 AM

Install GenTool. Then launch the game normally. You should not use the C&C:Online launcher to launch Zero Hour. Gentool does the work of that.

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#5 nightsage

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Posted 24 June 2015 - 02:09 PM

Does that mean I shouldn't bother installing the "C&C:Online launcher" at all, if we're only going to play "Generals: Zero Hour"? Or do we have to install both?

 

I am having either the same, or a similar problem as the original poster.

 

I just recently got everything installed. Including both Gentool, and C&C:Online launcher.


Edited by nightsage, 24 June 2015 - 02:10 PM.


#6 Camden Sivils

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Posted 24 June 2015 - 04:04 PM

I actually just made a thread about his and asked the same question, however I could not get Gentool to open in any of my C&C Online games. Do you have to have Gentool to go online on ZH?



#7 ToxicShock

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Posted 25 June 2015 - 07:09 AM

Does that mean I shouldn't bother installing the "C&C:Online launcher" at all, if we're only going to play "Generals: Zero Hour"? Or do we have to install both?
 
I am having either the same, or a similar problem as the original poster.
 
I just recently got everything installed. Including both Gentool, and C&C:Online launcher.

 

Indeed, you do not need (and should not bother with) the C&C:Online launcher if you are planning on playing only Generals or Zero Hour. Just install Gentool and start the game through its normal shortcut. 


I actually just made a thread about his and asked the same question, however I could not get Gentool to open in any of my C&C Online games. Do you have to have Gentool to go online on ZH?


If you have Gentool installed, it should start automatically when you start the game and show on the loading screen.

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#8 oNucLeaRz

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Posted 25 June 2015 - 04:44 PM

i have gen tool installed and i still get the error message could not connect to zero hour online 



#9 khamail

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Posted 27 July 2015 - 04:35 PM

i have gen tool installed and  have samme problem 






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