6 replies to this topic

[ZDHellser]

I'm using the Ultimate Collection and Origin, I've installed the Launcher Fix and am using GenTool. At about 4:00:20 PM Eastern Time, I tried to connect and came up with a "Can't Connect to C&C ZH Online" error. Can anyone shed any light on this? Also using Windows 10.

 

Edit: Tried again at 4:06 PM with Generals, and still nothing. 

Edited by ZDHellser, 24 January 2016 - 09:11 PM.

[ToxicShock]

There may be other problems but the first problem that stands out is that you already have an existing account; Hellser That account owns the nick name ZDHellser, with which you were trying to log in yesterday, but while the registration email is the same, the account has a different password.

Unfortunately, the Hellser account was never validated, so while it remains on the Server database, it is no longer found on the Forum database here.

If you agree, I will move the Hellser nick names (Hellser & ZDHellser) onto the account you are using now and disable that account. Then we can try again to see if there are any other problems.

[ZDHellser]

I agree.

[ToxicShock]

I have transferred the profiles onto the account you are presently using. Please attempt another log in and report back. I've disabled the old account now and removed the email from that account, as that would have caused problems.

That would have been the cause of your problems in Tiberium Wars and Kane's Wrath too.

[BMH]

hi ...

same problem for zh ... 

if you could help plz      my nik  is : BMH

[19epetersen2468]

Having the same problem using online. I was super exited to play C&C Generals Zero Hour, I registered for the C&C online, typed in the boxes what it told me to put in, set everything up and pressed login, when it told me: "Could not connect to C&C generals online" If you could help with this that would be great!

[ToxicShock]

hi ...
same problem for zh ... 
if you could help plz      my nik  is : BMH

 
 

Having the same problem using online. I was super exited to play C&C Generals Zero Hour, I registered for the C&C online, typed in the boxes what it told me to put in, set everything up and pressed login, when it told me: "Could not connect to C&C generals online" If you could help with this that would be great!

I don't know why you guys think you have the same problem. Please attempt a log in and then post in here immediately afterwards (in a new topic each please) to say that you have done that so I can find the attempt in the server logs.