Hello,
I am trying to play Red Alert 3 Online. I am able to play C&C Kanes Wrath successfully.
When attempting to log onto RA3:
1. Opened C and C Online as Admin
2. Clicked Launch RA3 from C&C Online
3. Attempted to Login using my email and password. (double checked all that)
4. "Can't connect to backend server"
Windows 10
Origin Version of RA3
"Can't connect to backend server RA3"
#1
Posted 01 December 2016 - 06:30 PM
#2
Posted 01 December 2016 - 07:59 PM
Hi! Could you also please post your launcher Error Log?
If you don't know how to do that, you can read the pinned thread How to report issues:
- Your error log file. This can be found by typing %TEMP% into your Windows search bar. The file you need is called CNCOnline_Log.txt. You may upload it into your post or copy and paste its contents.
#3
Posted 01 December 2016 - 11:53 PM
Yes Of Course :
#4
Posted 02 December 2016 - 03:07 PM
Is your Red Alert 3 from The Ultimate Collection bundle?
#5
Posted 02 December 2016 - 06:35 PM
Yes,
and now my C&C3 doesnt work anymore :(
#6
Posted 02 December 2016 - 11:33 PM
Please install the Fixed launchers for the Ultimate Collection (Which is available in pinned thread "Common Issues & Solutions" too);
If it doesn't work, try disable "Origin in game" (you can find that inside RA3's game settings in Origin);
#7
Posted 08 December 2016 - 04:28 AM
I also got the same problem such as not able to connect to Backend server.
Worse thing for my login is i doesn't have any C&C Online log and yes i use Ultimate Collection as well for this.
#8
Posted 08 December 2016 - 07:21 PM
I also got the same problem such as not able to connect to Backend server.
Worse thing for my login is i doesn't have any C&C Online log and yes i use Ultimate Collection as well for this.
Are you sure that you started your game from C&C:Online Launcher?
#9
Posted 08 December 2016 - 07:22 PM
I also got the same problem such as not able to connect to Backend server.
Worse thing for my login is i doesn't have any C&C Online log and yes i use Ultimate Collection as well for this.
By the way you should post your own topic, so we could make things clearer ^ ^