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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#601 Omega Nuke

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Posted 20 August 2017 - 05:37 AM

i have an issue with the game i get Error Messages in game while i am playing it begin to be annoying, anyone have a solution??

 

i will give you my Debug Files, i will not post them here because there very big

 

https://drive.google...RVV2MTRYenNodlk


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#602 AlexB

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Posted 20 August 2017 - 08:02 PM

Hi Omega Nuke, I only get a signup form when clicking the link.

#603 Omega Nuke

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Posted 23 August 2017 - 10:33 AM

really sorry here is the link i don't know that much about Google Drive: https://drive.google...dlk?usp=sharing


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#604 al3x_zaytev

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Posted 26 August 2017 - 11:25 AM

"method not found: Void PreviewExtractor.MapThumbnailExtractor..ctor(Rampastring.Tools.IniFile, Int32)"

The game then subsequenly crashes.

Syringe.log cannot be found in my game files.

Any help is appreciated.

Thank you.



#605 Broian

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Posted 31 August 2017 - 02:16 PM

  Pls help me on my problem, when i open the mod it just stays nothing no error when i click it it stops.

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#606 BBaum

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Posted 01 September 2017 - 12:26 PM

Please help - I'm stuck on an issue that past posters have talked about. The game won't launch from the client as soon as I hit the "launch game button". I've changed all the compatibility settings to Run as admin & windows service pack 3 and changed the color to 16 bit and have disabled scaling on high DPI (saw that on a youtube video). I do have the most updated version of Yuri because I installed from C&C TFD. I have played with all the renderers and none of them help launch the game. I've tried re-installing and re-booting the comp a million times. The game was running fine for a couple of months and then all of a sudden it wouldn't launch from the client. I didn't install any updates so I don't know that the deal is "perhaps it auto installed an update?". Need help - love this game and want to keep playing! I'm sure I'm just simply missing a file or have too many files in my Ra2 folder.

 

Here is my syringe report:

[08:20:53] Syringe 0.7.1.0
[08:20:53] ===============

[08:20:53] WinMain: arguments = ""
[08:20:55] WinMain: No or invalid command line arguments given, exiting...
[08:20:55] WinMain: Exiting on failure.



#607 Justin Van de Laar

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Posted 02 September 2017 - 06:51 PM

I have an issue with MO in a separate folder

 

When I play in game and click either the campaign brief button or pause game button the game screen freezes

I still can click the buttons of either the menu or briefing but the screen of it won't show 

The same goes for when i finished a mission and the brief screen won't load

Anyone knows how to solve this?

 

if i put MO in the yuri revenge folder i don't have this issue

But then key structures are not rendered in missions like JuggerNaut Or 21 with the mainframe of yunru

So this not an option for me, because i cant, play the game then

 

My Pc runs on WIN 10 with a 64 bits system 


Edited by Justin Van de Laar, 03 September 2017 - 04:27 AM.


#608 Handepsilon

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Posted 04 September 2017 - 03:48 AM

Try different renderer in the client's option. TS-DDRAW might work


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#609 Justin Van de Laar

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Posted 07 September 2017 - 12:28 PM

Mapper 

 

i want to thank you for you help

Never did i saw the render options silly me

I tried a few out and IE-DDRAW worked for me 

 

So i thank you a lot :) 



#610 hindipogi

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Posted 07 September 2017 - 05:40 PM

Any Idea how to fix this?

I created a separate directory for MO and copied and pasted the necessary files for the MO to run. Also i extracted the soundtrack and newest patch of MO (3.3) in the MO directory. Then this happened when i tried opening the MO game client. I also grant administrative privileges to the MO. My PC runs Win 10 and i run win 8 compatibility for the MO.Kaboom!.jpg



#611 SnappyGamer16

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Posted 10 September 2017 - 07:42 AM

When launch game on skirmish and multi-player instead of playing a match, it redirected me to Yuri's Revenge. Can you tell me how to fix it.

 

 Thank You In Advance



#612 Speeder

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Posted 10 September 2017 - 10:25 AM

hindipogi By newest patch you mean 3.3.3? If it's the one, send us client.log file from /Client subfolder that was created after an attempt to start the client.

 

SnappyGamer16 Did you put MO3.3 files into a directory which previously had Yuri's Revenge CnCNet5 files perhaps?


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#613 SnappyGamer16

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Posted 10 September 2017 - 11:18 AM

i don't think so because i just install the game fresh and put the mod properly already, how could it contain CnCNet 5 files ?

 

P.S: I never move anything inside the game folder except pasting the mod in.



#614 Speeder

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Posted 10 September 2017 - 11:35 AM

Send us syringe.log file that is created after an attempt to launch the game then.


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#615 SnappyGamer16

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Posted 16 September 2017 - 06:17 AM

Speeder , here is my syringe.log

 

 

[12:59:56] Syringe 0.7.1.0
[12:59:56] ===============

[12:59:56] WinMain: arguments = ""gamemd.exe" -SPAWN -CD -LOG -SPAWN"
[12:59:56] WinMain: Trying to load executable file "gamemd.exe"...

[12:59:56] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[12:59:56] SyringeDebugger::RetrieveInfo: Executable information successfully retrieved.
[12:59:56]  exe = gamemd.exe
[12:59:56]  pImLoadLibrary = 0x007E1220
[12:59:56]  pImGetProcAddress = 0x007E1250
[12:59:56]  pcEntryPoint = 0x007CD80F
[12:59:56]  dwExeSize = 0x00497110
[12:59:56]  dwExeCRC = 0x54CC0A13
[12:59:56]  dwTimestamp = 0x3BDF544E

[12:59:56] SyringeDebugger::RetrieveInfo: Opening gamemd.exe to determine imports.
[12:59:56] WinMain: SyringeDebugger::FindDLLs();

[12:59:56] SyringeDebugger::FindDLLs: Recognized DLL: "Ares.dll"
[12:59:56] SyringeDebugger::Handshake: Calling "Ares.dll" ...
[12:59:56] SyringeDebugger::Handshake: Answers "Found Yuri's Revenge 1.001 (modified). Applying Ares 0.Dp1." (0)
[12:59:57] SyringeDebugger::FindDLLs: Done (1265 hooks added).

[12:59:57] WinMain: SyringeDebugger::Run("-SPAWN -CD -LOG -SPAWN");

[12:59:57] SyringeDebugger::Run: Running process to debug. cmd = "gamemd.exe -SPAWN -CD -LOG -SPAWN"
[12:59:58] SyringeDebugger::Run: Allocating 0x1000 bytes ...
[12:59:58] SyringeDebugger::Run: pAlloc = 0x001B0000
[12:59:58] SyringeDebugger::Run: Filling allocated space with zero...
[12:59:58] SyringeDebugger::Run: Setting addresses...
[12:59:58] SyringeDebugger::Run: Writing DLL loader & caller code...
[12:59:58] SyringeDebugger::Run: pcLoadLibrary = 0x001B0001
[12:59:58] SyringeDebugger::Run: Entering debug loop...
[12:59:58] SyringeDebugger::HandleException: Finished retrieving proc addresses.
[12:59:58] SyringeDebugger::HandleException: Creating code hooks.
[13:00:28] SyringeDebugger::Run: Done with exit code 0 (0).

[13:00:28] WinMain: SyringeDebugger::Run finished.
[13:00:28] WinMain: Exiting on success.



#616 AlexB

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Posted 16 September 2017 - 07:24 AM

That looks like it misses cncnet5.dll.



#617 SnappyGamer16

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Posted 16 September 2017 - 08:43 AM

What can I do ? I want to play MO, I heard my friends said it's very fun



#618 Handepsilon

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Posted 16 September 2017 - 09:57 AM

check your files. Did you copy it on new folder or your RA2 folder?

(I recommend the first method, because it's much safer

Edited by Handepsilon, 16 September 2017 - 09:58 AM.

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#619 SnappyGamer16

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Posted 16 September 2017 - 10:06 AM

Ok, I will try to put it on a different folder because my friend told me to put it in the Yuri's Revenge Folder



#620 Handepsilon

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Posted 16 September 2017 - 11:20 AM

just follow the guide in the site. The procedure should be quite easy

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