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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#921 Gibbs314

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Posted 22 April 2018 - 06:48 PM

I just encountered an error and found a solution posting in case it helps.

 

I have 1920 by 1080 monitor and I was operating in windowed mode from when I was trying to get the game to start. I had the game resolution set to 1920 by 1080. Every time I played a game it crashed and I found that this occurred when ever I got too close to the bottom of the screen. Which made me remember that there should be a menu bar there for unit control. This bar was off the screen for some reason. I switched windowed mode off and now the menu bar is back and I am not getting the error. I also did not get the error when running in windowed mode at lower resolutions where the menu bar was still on the screen.

 

Solution: Alter resolution and Windowed mode on/off to ensure that "Unit control" menu bar is on the screen or you will get a cursor error when you get too close to the bottom.



#922 wajdi.blh

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Posted 24 April 2018 - 01:59 PM

Hello speeder , after playing MO for a period of time , i don't know what happened exacly , when trying to start the game Launcher reappears without ever starting the game , how to fix this issue ?



#923 wajdi.blh

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Posted 24 April 2018 - 02:18 PM

Problem solved , i just extract MO files to RA2 yuri's revenge folder , changed renderer in display options then restart pc



#924 Chazaka

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Posted 02 May 2018 - 05:18 PM

Hello,

 

I have been trying to play the coop campaign with a friend, but each time I press "Launch game". I get the following error:

 

Mental omega cline has crashed. Error Message

 

Length cannot be less than zero

parameter name: length

 

If the issue is repeatable, contact the mo staff at mentalomega.com.forum

 

 

 

Single player campaign, skirmish and multiplayer skirmish work fine.

Here is my syringe.log file:

Spoiler

 

Any help is much appreciated!



#925 Speeder

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Posted 03 May 2018 - 10:56 AM

Low Rider doesn't work in 3.3.3, it'll crash the client upon launch.


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#926 questionman

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Posted 03 May 2018 - 04:10 PM

Hello,

Is there anyway to play this game in 1024x768 resolution without color distortion??

 

I am playing on 37' screen and all the resolutions above 1024x768 are making things too small.



#927 Handepsilon

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Posted 04 May 2018 - 10:24 AM

What do you mean color distortion? I can play with that res just fine


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#928 questionman

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Posted 04 May 2018 - 12:18 PM

What do you mean color distortion? I can play with that res just fine

It look like this:

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#929 Handepsilon

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Posted 05 May 2018 - 03:24 PM

I think it's just the resolution being too low. 1280x720 is too big?


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#930 Dr. Arcade

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Posted 05 May 2018 - 09:03 PM

Hi! When I try to bring up the pause menu or mission briefing, it doesn't show and the game freezes. I can move the cursor around, but it can't do anything.The window won't even close, I need the task manager.



#931 Handepsilon

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Posted 06 May 2018 - 05:49 AM

Use different renderer. You probably have Windows 8 or 10. Try using DDRAW Compat in the client settings


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#932 arrowkiller21

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Posted 06 May 2018 - 10:52 AM

I have a problem with the MO Final alert 2, everything opens fine but, i only have access to base red alert 2 content, nothing mental omega wise. When 3.3.3 came around i just used the in MO updater, so i don't know whats up. i Tried reinstalling the Patch and replacing files but no change.



#933 TheWankBank

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Posted 06 May 2018 - 03:04 PM

I'm having a issue where my multiplayer games disconnect me after like 3-5 minutes of playing. My internet works fine, but my game just brings me to the disconnect screen and I'm stuck there wondering why I'm disconnecting.

 

I have:
- Reinstalled MO 3.3.3
- Deleted my custom maps placed in the MO folder

 

 

Is there any way to fix this issue? I may have also placed a fevv units such as the perun gunship on a custom map, but that is also long deleted, the issue still persists

Extra info:
My keyboard is half broken, the windows key along with random letters do not work at all, I'm writing this via a on-screen keyboard.


Edited by TheWankBank, 06 May 2018 - 03:08 PM.

iy2vXkp.png

Games -

 

Command and Conquer Red Alert 2/3 and Yuri's Revenge

Command and Conquer Tiberium Wars/ Kane's Wrath/ and Sun

Command and Conquer Generals and Zero hour

 


#934 Dr. Arcade

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Posted 06 May 2018 - 08:02 PM

Thank you, it runs like a dream now. 



#935 TinofCan

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Posted 09 May 2018 - 04:45 AM

How to fix this? Thank you.

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#936 TheWankBank

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Posted 10 May 2018 - 02:18 PM

I'm having a issue where my multiplayer games disconnect me after like 3-5 minutes of playing. My internet works fine, but my game just brings me to the disconnect screen and I'm stuck there wondering why I'm disconnecting.

 

I have:
- Reinstalled MO 3.3.3
- Deleted my custom maps placed in the MO folder

 

 

Is there any way to fix this issue? I may have also placed a fevv units such as the perun gunship on a custom map, but that is also long deleted, the issue still persists

Extra info:
My keyboard is half broken, the windows key along with random letters do not work at all, I'm writing this via a on-screen keyboard.


iy2vXkp.png

Games -

 

Command and Conquer Red Alert 2/3 and Yuri's Revenge

Command and Conquer Tiberium Wars/ Kane's Wrath/ and Sun

Command and Conquer Generals and Zero hour

 


#937 angelscream02

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Posted 11 May 2018 - 01:27 AM

HELP please!

The Client works fine, but when I launch the game. It starts the YR2md.exe(non-modded). Please help me to fix this, I'm new to Omega btw.



#938 Handepsilon

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Posted 11 May 2018 - 07:32 AM

admin rights, antivirus (including Windows Defender, they make a lot of problems)... make sure to check 'em


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#939 DrMaggot

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Posted 12 May 2018 - 12:09 PM

I've played the game without flaws for weeks, but since 2 weeks or so, most of my online games are now EXTREMLY laggy. I hate to ruin people's games and I can't play anymore, it's extremly annoying.

I don't understand where the lag is coming from. My computer was running the game perfectly before so it's not the config. I have a very good connection at 40+Mb/sec so I don't think the problem is there either. 

The games lag wheter I play with chinese people or not (from Europe). I have no idea where its coming from, someone has any idea ?



#940 Handepsilon

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Posted 12 May 2018 - 02:42 PM

Check the server tunnel?

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