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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#941 DrMaggot

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Posted 12 May 2018 - 03:48 PM

What should it be ? Is it better to choose an official one ? I'm on the Canada one.

I tried some other like the unofficial Europe Fast Server, it doesn't change anything.

I'm hopeless...


Edited by DrMaggot, 12 May 2018 - 03:56 PM.


#942 Fedevelez

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Posted 12 May 2018 - 05:04 PM

Hello i download MO and it's Great! The games run ok but i need some patch or mod or tutorial to reduce the gamespeed in the single player campaings, it's impossible to play too fast.



#943 Handepsilon

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Posted 12 May 2018 - 05:32 PM

SP gamespees has been hardlocked by Westwood, and Ares can't circumvent it, sorry.

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#944 Fedevelez

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Posted 12 May 2018 - 05:53 PM

You can enable the gamespeed slider in YR using the speedcontrol command, why MO not ???



#945 Handepsilon

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Posted 12 May 2018 - 08:51 PM

You can't do that in campaign, only in Skirmish.

Not even in vanilla YR

Edited by Handepsilon, 12 May 2018 - 08:52 PM.

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#946 Fedevelez

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Posted 13 May 2018 - 05:10 AM

So i solved the problem using the program cheat engine, you can download it free.



#947 Fedevelez

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Posted 13 May 2018 - 05:14 AM

So if you are interested, download the program and install http://cheatengine.org/(maybe you must desactivated anti virus, after install don't start the program), open MO CLIENT and run the game, open the program using alt+tab during the campaing, run the process and enable the speed hack option.


Edited by Fedevelez, 13 May 2018 - 05:16 AM.


#948 Handepsilon

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Posted 13 May 2018 - 05:23 AM

...you do realize that we do not endorse any usage of cheat engines around here, don't you?

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#949 Fedevelez

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Posted 13 May 2018 - 05:35 AM

It's only for game speed in singleplayer...



#950 Renalr

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Posted 13 May 2018 - 07:36 PM

I have two issues to report (running on Windows 10).

On Foehn Mission 2 Kill the Messenger, I had a whole bunch of ivan bombs and bloaticks detonate, along with a bunch of foxtrot missiles concentrated in a small area. This left behind a whole bunch of fire/toxic gas particles, and when I tried to load a different save or quit the game, it crashed to desktop. syringe.log is attached. Attached File  syringe.txt   18.84KB   79 downloads

 

The other problem is starting Final Omega from the game client. If I click on the button "Map Editor" nothing happens, and no error or window pops up. I couldn't find any log file related to this. MentalOmegaClient, FinalAlert2MO, and the syringe inside the Map Editor directory are all set to "Run as administrator." Additionally, FinalAlert2MO is set to run in compatibility mode for Windows XP SP3.



#951 Handepsilon

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Posted 14 May 2018 - 03:45 AM

I've been running into some issue with a co-op I've been making. At a random point during the base-building phase of the map, the players will get desync'd. It never happened before in 3.3.2. There was no reveal-all or map expansion trigger involved.

 

Here's the map as well as the log + crash dump : https://drive.google...iew?usp=sharing


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#952 AntonyZH

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Posted 15 May 2018 - 08:47 PM

Little bug with Malver's deploy quotes, he uses the same as when selected.



#953 TheWankBank

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Posted 16 May 2018 - 01:32 PM

I'm having a issue where my multiplayer games disconnect me after like 3-5 minutes of playing. My internet works fine, but my game just brings me to the disconnect screen and I'm stuck there wondering why I'm disconnecting.

 

I have:
- Reinstalled MO 3.3.3
- Deleted my custom maps placed in the MO folder

 

 

Is there any way to fix this issue? I may have also placed a fevv units such as the perun gunship on a custom map, but that is also long deleted, the issue still persists

Extra info:
My keyboard is half broken, the windows key along with random letters do not work at all, I'm writing this via a on-screen keyboard.


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Games -

 

Command and Conquer Red Alert 2/3 and Yuri's Revenge

Command and Conquer Tiberium Wars/ Kane's Wrath/ and Sun

Command and Conquer Generals and Zero hour

 


#954 melhemx

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Posted 16 May 2018 - 03:37 PM

i have installed the game fresh, from origin, installed mental omega, it worked yesterday, today is it not working

 

the launcher opens but i won't launch any mission or skirmash



#955 AlexB

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Posted 16 May 2018 - 04:24 PM

Can you upload syringe.log?

#956 melhemx

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Posted 17 May 2018 - 01:08 PM

i have encounter a fatal error apon trying to load a game



#957 melhemx

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Posted 17 May 2018 - 01:08 PM

i have encounter a fatal error apon trying to load a game

 

Spoiler

 


Edited by Speeder, 19 May 2018 - 11:27 AM.


#958 Handepsilon

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Posted 17 May 2018 - 01:28 PM

You'll need to send the debug.txt from the snapshot folder corresponding to the time you played the game. It's in the debug folder

Edited by Handepsilon, 17 May 2018 - 01:28 PM.

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#959 AlexB

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Posted 18 May 2018 - 08:14 PM

That's a crash I've seen before, and I changed some code in a test version. I don't know whether that's the solution, and will need some confirmation yet. That something doesn't randomly happen any more can't be easily verified, though. So I can't give you a quick solution.

#960 Renalr

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Posted 19 May 2018 - 04:24 AM

I have two issues to report (running on Windows 10).

On Foehn Mission 2 Kill the Messenger, I had a whole bunch of ivan bombs and bloaticks detonate, along with a bunch of foxtrot missiles concentrated in a small area. This left behind a whole bunch of fire/toxic gas particles, and when I tried to load a different save or quit the game, it crashed to desktop. syringe.log is attached. attachicon.gif syringe.txt

 

The other problem is starting Final Omega from the game client. If I click on the button "Map Editor" nothing happens, and no error or window pops up. I couldn't find any log file related to this. MentalOmegaClient, FinalAlert2MO, and the syringe inside the Map Editor directory are all set to "Run as administrator." Additionally, FinalAlert2MO is set to run in compatibility mode for Windows XP SP3.

Could you also take a look at these? Let me know if there are additional files I should upload.






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