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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#1001 isaac103

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Posted 11 June 2018 - 02:48 PM

Just tried to start the mission Beautiful Mind and got sent back to the client screen immediately. 

 

Spoiler



#1002 Speeder

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Posted 11 June 2018 - 02:53 PM

Restart your PC and if that doesn't help reapply admin rights/compatibility settings. Check if Syringe.exe wasn't deleted by your AV.


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#1003 mathwizi2005

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Posted 11 June 2018 - 06:40 PM

OK SO. I found the problem with the long loading times. Malwarebtyes Ransomware protection is HELLA aggressive as this isn't the only game it affects.
Luckily its an easy fix on my end so no worries (no exclusions do not work, I have to disable it temp style)

Edited by mathwizi2005, 11 June 2018 - 06:42 PM.


#1004 kommo1

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Posted 17 June 2018 - 06:29 PM

Spoiler

Okay, i got it running. But I had to use external software. Dxwnd was able to solve the issue. I still dont know what the issue was, but at least its working to some extend. I dont have a mouse in the game menue and I have to refresh every time the window switches.



#1005 Skavi

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Posted 23 June 2018 - 09:12 PM

Hi Guys, first time poster, long time C&C player. 

 

So to make a long story short I am attempting a real pain of a setup and making very little progress at the home stretch.

 

Trying to run MO3.3.3 on my MBPr running OSx 10.13.5 through VMWare Fusion 10.1.2 running Windows 7 SP1 Ultimate 32bit.

 

I have access to every possible version of Command & Conquer ever made.  Original CD's I still have, downloads off the interwebz, and Origin that it pains me to say I paid for (CDkeys.com for $6 :) ) So I figure between all of these options I should be in good shape. I figured wrong.

 

The furthest I have gotten is getting YR1.001 to run natively on my Mac through Crossover. The cursor seems to flash very annoyingly and game speed is insanely slow to the point that its basically unplayable even though spec-wise my laptop should be able to run this game in 100 instances at the same time. MO will not load in any way natively on the mac. I have tried Crossover, PlayOnMac, & Porting Kit with no real luck on any of them. Today, I decided to give the VM a shot and if I can't get that figured out I will try again via BootCamp and see if that affords me a bit more stability.

 

The VM gives me an issue more consistent with what I have read others have come across on Windows so i am hoping a creative solution can be reached. I chose to install Origin and download C&C RA2YR through there as I felt it would be most compatible with Win7 and least likely to have a modified gamemd.exe. I disabled in-game Origin for RA2 and command line "-W" to sever ties (I think thats what it does) from the exe and Origin. Origin still comes up every time I try to boot YR on its own. I can never get it to play. Best I have reached is the black screen with sound and cursor but never past that.

 

On Allied Act One Mission 6 for some reason the Skirmish briefly appears but I have no control over the screen. 

 

I have tried just about every fix I could find on the net and nothing has seemed to make any difference. 

 

Here is a somewhat exhaustive list of everything I have tried with no success:

Compat settings on Gamemd, Syringe, and MOClient. XP SP3 compatibility, Run as Admin, & Run in 256 colors which actually seemed to get me further and possibly what allowed mission 6 to load.

 

DxWnd dropped into game folder and configured as instructed. 

 

Set MOClient to windowed mode and tried every possible resolution combo and renderer I could think of with zero improvement across the board.

 

Ensuring XNA and .NET Framework 4.0 are installed and in proper directories. 

 

Updated from 3.3.0 to 3.3.3 and tried most of these solutions at both versions. 

 

 

Here is Syringe log which from what I've read in this thread is indicative of a patched gamemd.exe but unless Origin patched it themselves, it is not.

 

[spoiler]

zz

 

[16:00:04] Syringe 0.7.2.0

[16:00:04] ===============
 
[16:00:04] WinMain: arguments = ""gamemd.exe" -SPAWN -CD -LOG -SPAWN"
[16:00:04] WinMain: Trying to load executable file "gamemd.exe"...
 
[16:00:04] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[16:00:04] SyringeDebugger::RetrieveInfo: Executable information successfully retrieved.
[16:00:04] exe = gamemd.exe
[16:00:04] pImLoadLibrary = 0x007E1220
[16:00:04] pImGetProcAddress = 0x007E1250
[16:00:04] pcEntryPoint = 0x007CD80F
[16:00:04] dwExeSize = 0x00497FE0
[16:00:04] dwExeCRC = 0x1B499086
[16:00:04] dwTimestamp = 0x3BDF544E
 
[16:00:04] SyringeDebugger::RetrieveInfo: Opening gamemd.exe to determine imports.
[16:00:04] WinMain: SyringeDebugger::FindDLLs();
 
[16:00:04] SyringeDebugger::FindDLLs: Recognized DLL: "Ares.dll"
[16:00:04] SyringeDebugger::Handshake: Calling "Ares.dll" ...
[16:00:04] SyringeDebugger::Handshake: Answers "Found Yuri's Revenge 1.001 (UC). Applying Ares 1.0." (0)
[16:00:04] SyringeDebugger::FindDLLs: Recognized DLL: "cncnet5.dll"
[16:00:04] SyringeDebugger::FindDLLs: Done (1300 hooks added).
 
[16:00:04] WinMain: SyringeDebugger::Run("-SPAWN -CD -LOG -SPAWN");
 
[16:00:04] SyringeDebugger::Run: Running process to debug. cmd = "gamemd.exe -SPAWN -CD -LOG -SPAWN"
[16:00:04] SyringeDebugger::Run: Allocating 0x584 bytes...
[16:00:04] SyringeDebugger::Run: pAlloc = 0x00160000
[16:00:04] SyringeDebugger::Run: Writing DLL loader & caller code...
[16:00:04] SyringeDebugger::Run: pcLoadLibrary = 0x00160000
[16:00:04] SyringeDebugger::Run: Entering debug loop...
[16:00:04] SyringeDebugger::HandleException: Could not retrieve ProcAddress for: cncnet5.dll - MZ
[16:00:04] SyringeDebugger::HandleException: Finished retrieving proc addresses.
[16:00:04] SyringeDebugger::HandleException: Creating code hooks.
 

[/spoiler]

 

Client Crash Log

Spoiler

 

Debug Log

Spoiler
 
 
Sorry that one spoiler tag wont work, cant figure out why. Edited it about 10 times and it stays like that. Look at me finding bugs left and right...
 
So yeah, to sum it all up. I'm stuck on the MOClient where it will let me choose settings on skirmish or story mode but never engages to YR just flashes and goes back to MOClient. Would really love to get this working as my old Windows computer is a clunker Dell I bought at a pawn shop for the soul purposes of playing YR so I use it much less consistently than my Mac that otherwise, works great for every program I need it to.
 
Any help would be greatly appreciated.
Thank you

Edited by Speeder, 23 July 2018 - 07:40 PM.


#1006 isaac103

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Posted 24 June 2018 - 12:36 AM

Was playing skirmish on Ultimate Alliance as United States with a U.S. ally against China and U.S. on Bay of Pigs III when the game ctd.

 

Attached is my syringe.log

Spoiler


Edited by isaac103, 24 June 2018 - 12:37 AM.


#1007 Handepsilon

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Posted 24 June 2018 - 05:44 PM

 

*Stuff*

 

From what I heard, virtual machine cannot work because of how MO client works (though I only heard that it's Wine's case). On the other hand, the game suddenly closing problem sounds like antivirus problem disallowing MO syringe to run. If you have any antivirus, make sure you add the folder into exception


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#1008 Skavi

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Posted 25 June 2018 - 02:15 PM

 

 

*Stuff*

 

From what I heard, virtual machine cannot work because of how MO client works (though I only heard that it's Wine's case). On the other hand, the game suddenly closing problem sounds like antivirus problem disallowing MO syringe to run. If you have any antivirus, make sure you add the folder into exception

 

 

That would make sense since Wine variants got it to at least run, albeit it really slowly. 

 

Not sure why VMWare wouldn't work if its a full Windows install but oh well. Think I'd have better luck installing Windows directly on the drive? If so, will MO work on XP? XP lets you set a much smaller hard drive size than 7 so I would prefer that if MO is the only thing I plan to have on that partition.


Edited by Skavi, 25 June 2018 - 02:17 PM.


#1009 AlexB

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Posted 25 June 2018 - 02:44 PM

Was playing skirmish on Ultimate Alliance as United States with a U.S. ally against China and U.S. on Bay of Pigs III when the game ctd.

That looks like an animation had an invalid type. This could happen if a tag expecting an animation isn't defined correctly. The game then uses an invalid index, which leads to an invalid type being used.

#1010 Handepsilon

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Posted 25 June 2018 - 02:44 PM

RA2 works in XP perfectly, so I'd assume XP would as well.

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#1011 Skavi

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Posted 25 June 2018 - 03:07 PM

On another note of bug report, I set up an AI skirmish yesterday on my actual Windows 7 machine and experienced two glitches. One was a fatal error about ten minutes into a game on Dimension W. 

And then shortly after I set up a game on Siegfried's Schnetfreud (butchered that spelling) where it was me with one Easy AI pacific front ally vs a Medium AI confederation. The opponent AI never mobilized. It had all its starting units standing around the ConYard not doing anything. I sent a solider to attack one of their soldiers and it seemed to kick them into gear but by the time I realized what was going on I was so far ahead it wasn't even fun steamrolling them with a single MADMAN. Issue didn't present itself again when I reset the map. 

Will publish syringe logs when I get back home.



#1012 Asymov

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Posted 26 June 2018 - 06:58 AM

I receive an error when launching a skirmish match, stating that syringe doesn't have administrative power or that my antivirus is blocking it. Basically saying that there is an escalation error. I have syringe, the client, and the yuri gamemd running in administrator mode, plus gamemd running in compatibility mode for windows xp sp3. i have restarted my computer after applying these settings and it didn't change anything.

 

Attached screenshot for more info. 

 

 

mo troubleshooting screen shot.PNG

 

 

EDIT: I fixed this issue by giving the shortcut for the client administrative privileges. lol, the fix was right in front of me 


Edited by Asymov, 26 June 2018 - 09:20 AM.


#1013 Handepsilon

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Posted 26 June 2018 - 09:20 AM

Have you checked if your antivirus' actually blocking MO? Windows Defender is not very cooperative with the mod, sadly.

 

Also, I think all of the exe also needs to be running on compatibility mode, not just the gamemd


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#1014 Yousef1123

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Posted 27 June 2018 - 05:12 PM

Please help, I first installed MO3.3.2 last year and it was working just fine, I decided to come back to the game and manually updated it to 3.3.3 but whenever I try to play skirmish or campaign it tabs out and nothing happens, I tried to do everything in the first post, I reinstalled MO but still nothing.

Here is my syringe:

Spoiler

Edited by Yousef1123, 27 June 2018 - 05:13 PM.


#1015 isaac103

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Posted 27 June 2018 - 09:40 PM

Have you tried restarting your computer? That always seems to fix peoples' issues. 



#1016 Yousef1123

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Posted 27 June 2018 - 10:16 PM

Have you tried restarting your computer? That always seems to fix peoples' issues. 

Yes, multiple times.



#1017 AlexB

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Posted 28 June 2018 - 04:55 PM

Restarting doesn't change your files, though. :p
"Found an unknown game patch. Ares 1.0 is not compatible with other patches."

It looks like you may be using an XWIS gamemd.exe. You need an original one.

#1018 charleshanch

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Posted 01 July 2018 - 12:18 AM

Hey guys, I just recently start playing this amazing mod, however, everytime I click on the pause button on the top right corner or press ESC, the game froze. Does anyone know this or a fix to it? Thanks!



#1019 Yousef1123

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Posted 01 July 2018 - 02:10 AM

It took me a while to find my cds but when I found them I reinstalled YR and it worked.



#1020 Handepsilon

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Posted 02 July 2018 - 02:58 AM

Hey guys, I just recently start playing this amazing mod, however, everytime I click on the pause button on the top right corner or press ESC, the game froze. Does anyone know this or a fix to it? Thanks!

You must be Windows 8/10 user. The game didn't freeze, but it simply just didn't render the pause menu because the game literally decreases its' FPS to 0 when paused. Use DDrawCompat renderer from the client option.


Edited by Handepsilon, 02 July 2018 - 02:59 AM.

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