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MO3.3 SUPPORT // Game or Client Crashes & Launch Issues Megathread


Best Answer Speeder, 05 April 2024 - 11:38 AM

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This is a list of the most common technical issues that users might encounter trying to play Mental Omega, including using it with Steam/EA App.
 
The Steam/EA App test fix can be downloaded from our Discord's #support_solutions section for now.
 
Solutions to these problems on:
- Website: https://mentalomega.com/issues
- Discord: https://mentalomega.com/discord
(support_solutions & support channels)
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#301 Kirov_Fury

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Posted 12 February 2017 - 07:32 PM

Will try, thanks. Outside these occasional crashes the game works just fine. I run the graphics settings at max (screen, textures, details etc.) but haven't configured the renderer.
BTW. What is the difference between TS-DDRAW, IE-DDRAW and others ?

Edited by Kirov_Fury, 12 February 2017 - 08:09 PM.


#302 TheGhostlyGamer

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Posted 14 February 2017 - 10:44 PM

Hello,

 

Apparently a lot of people have this problem but I am not very good with computers and I do not understand what you guys are saying.

I installed everything correct and I have always played my C&C mods for Generals with love.

I wanted to try them out for Red Alert, but everytime I press Launch Game for skirmish it just reopens the client.

I really love playing skirmish and I hope anyone can help me.

Like I said before I do not understand "computer language" so I need really specific help.

I use the origin ultimate edition.

 

Please help.

 

TheGhostlyGamer


Edited by TheGhostlyGamer, 14 February 2017 - 10:45 PM.


#303 Nablis123

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Posted 15 February 2017 - 10:24 AM

Hello,

 

Apparently a lot of people have this problem but I am not very good with computers and I do not understand what you guys are saying.

I installed everything correct and I have always played my C&C mods for Generals with love.

I wanted to try them out for Red Alert, but everytime I press Launch Game for skirmish it just reopens the client.

I really love playing skirmish and I hope anyone can help me.

Like I said before I do not understand "computer language" so I need really specific help.

I use the origin ultimate edition.

 

Please help.

 

TheGhostlyGamer

there is a no error ? just returns to the client ?



#304 TheGhostlyGamer

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Posted 15 February 2017 - 11:54 AM

@nablis123, it jsut returns me to the client. There are no other problems and no crashes. I also have the correct version etc.



#305 Handepsilon

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Posted 15 February 2017 - 12:08 PM

And not cracked?


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#306 Nablis123

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Posted 15 February 2017 - 07:25 PM

And not cracked?

he said he has Origin version.

 

your resolution might be the issue, try to change it in the settings to fit your screen. also in the settings menu, there is the "renderer" option, try to see what fits your device the most (TS-DDRAW will most likely work if you have windows 10)


Edited by Nablis123, 15 February 2017 - 07:25 PM.


#307 TheGhostlyGamer

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Posted 15 February 2017 - 07:37 PM

@nablis123 Origin went to compatability mode or something cause Yuri's Revenge wasnt working correctly for my pc. I will try the resolution and different resolution. Ill be back



#308 TheGhostlyGamer

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Posted 15 February 2017 - 07:40 PM

 

And not cracked?

he said he has Origin version.

 

your resolution might be the issue, try to change it in the settings to fit your screen. also in the settings menu, there is the "renderer" option, try to see what fits your device the most (TS-DDRAW will most likely work if you have windows 10)

 

Nope, I tried it but it wont work. It loads longer but still puts me back at the skirmish screen. :(



#309 Handepsilon

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Posted 16 February 2017 - 01:58 AM

Hm, upload your syringe.log. Maybe we can decipher it for you

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#310 TheGhostlyGamer

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Posted 16 February 2017 - 08:15 PM

Hm, upload your syringe.log. Maybe we can decipher it for you

"syringe cannot be run like that" "usage Syringe.exe (exe name) (Augments)" What? XD



#311 Handepsilon

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Posted 17 February 2017 - 01:43 AM

not the Syringe.exe, Syringe.log which is in form of text document

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#312 TheGhostlyGamer

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Posted 17 February 2017 - 01:08 PM

not the Syringe.exe, Syringe.log which is in form of text document

Sorry, my bad. Like I said I am really bad with computers.

This is what it said though.

 

[21:15:16] Syringe 0.7.0.6
[21:15:16] ===============
 
[21:15:16] WinMain: lpCmdLine = ""
[21:15:49] WinMain: ERROR: No command line arguments given, exiting...
[21:15:49] WinMain: Exiting on failure.


#313 Handepsilon

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Posted 17 February 2017 - 01:18 PM

Oh, you need to try running MO first (normally). When it fails to start, give us the log

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#314 TheGhostlyGamer

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Posted 17 February 2017 - 01:27 PM

Oh, you need to try running MO first (normally). When it fails to start, give us the log

[14:26:52] Syringe 0.7.0.6
[14:26:52] ===============
 
[14:26:52] WinMain: lpCmdLine = ""gamemd.exe" -SPAWN -CD -LOG -SPAWN"
[14:26:52] WinMain: Trying to load executable file "gamemd.exe"...
 
[14:26:52] SyringeDebugger::RetrieveInfo: Retrieving info from the executable file...
[14:26:52] SyringeDebugger::RetrieveInfo: Executable information successfully retrieved.
[14:26:52] exe = gamemd.exe
[14:26:52] pImLoadLibrary = 0x007E1220
[14:26:52] pImGetProcAddress = 0x007E1250
[14:26:52] pcEntryPoint = 0x007CD80F
[14:26:52] dwExeSize = 0x00497FE0
[14:26:52] dwExeCRC = 0x1B499086
[14:26:52] dwTimestamp = 0x3BDF544E
 
[14:26:52] SyringeDebugger::RetrieveInfo: Opening gamemd.exe to determine imports.
[14:26:52] WinMain: SyringeDebugger::FindDLLs();
 
[14:26:52] SyringeDebugger::FindDLLs: Recognized DLL: "Ares.dll"
[14:26:52] SyringeDebugger::Handshake: Calling "Ares.dll" ...
[14:26:52] SyringeDebugger::Handshake: Answers "Found Yuri's Revenge 1.001 (UC). Applying Ares 0.C." (0)
[14:26:52] SyringeDebugger::FindDLLs: Recognized DLL: "cncnet5.dll"
[14:26:52] SyringeDebugger::FindDLLs: Done (1216 hooks added).
 
[14:26:52] WinMain: SyringeDebugger::Run(" -SPAWN -CD -LOG -SPAWN");
 
[14:26:52] SyringeDebugger::Run: Running process to debug. cmd = "gamemd.exe  -SPAWN -CD -LOG -SPAWN"
[14:26:53] WinMain: SyringeDebugger::Run finished.
[14:26:53] WinMain: Exiting on success.


#315 Handepsilon

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Posted 17 February 2017 - 02:23 PM

Sounds like admin right/compatibility settings. Which Windows are you running on and what compatibility settings are you using?

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#316 TheGhostlyGamer

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Posted 17 February 2017 - 03:09 PM

Sounds like admin right/compatibility settings. Which Windows are you running on and what compatibility settings are you using?

I have windows 10 and RA is in Windows XP pack 2. There were some problems in which the game would turn purple etc because windows 10 couldnt handle it, so people told me to change to windows XP in compatibility. Everytime I open yuri's revenge it does ask me to press Yes or No so maybe that has to do with the admin stuff?



#317 Solais

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Posted 17 February 2017 - 03:38 PM

In the compatibility settings, you can also set "Run as Administrator".



#318 Nablis123

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Posted 17 February 2017 - 03:53 PM

 

Sounds like admin right/compatibility settings. Which Windows are you running on and what compatibility settings are you using?

I have windows 10 and RA is in Windows XP pack 2. There were some problems in which the game would turn purple etc because windows 10 couldnt handle it, so people told me to change to windows XP in compatibility. Everytime I open yuri's revenge it does ask me to press Yes or No so maybe that has to do with the admin stuff?

 

the (yes/no) stuff is "the running as administrator". 

 

I also have windows 10 and the game is working just fine for me. here is what I did :

1- set the gamemd.exe and syringe.exe to administrator and windows xp service pack 2

2- if the game does load but not launch, try using the compatibility troubleshooter that is just above the administrator check box, it will suggest a color and resolution that is it thinks is compatible with your device. if it doesn't work then undo it (do this to gamemd.exe only)

3- go into the settings for mental omega inside the client and put these settings : windowed mode : off, back buffer off and renderer is TS_DDRAW. 

 

again...this is what I did and I don't know if it will 100% work for you but i hope it helps.



#319 TheGhostlyGamer

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Posted 18 February 2017 - 04:55 PM

 

 

Sounds like admin right/compatibility settings. Which Windows are you running on and what compatibility settings are you using?

I have windows 10 and RA is in Windows XP pack 2. There were some problems in which the game would turn purple etc because windows 10 couldnt handle it, so people told me to change to windows XP in compatibility. Everytime I open yuri's revenge it does ask me to press Yes or No so maybe that has to do with the admin stuff?

 

the (yes/no) stuff is "the running as administrator". 

 

I also have windows 10 and the game is working just fine for me. here is what I did :

1- set the gamemd.exe and syringe.exe to administrator and windows xp service pack 2

2- if the game does load but not launch, try using the compatibility troubleshooter that is just above the administrator check box, it will suggest a color and resolution that is it thinks is compatible with your device. if it doesn't work then undo it (do this to gamemd.exe only)

3- go into the settings for mental omega inside the client and put these settings : windowed mode : off, back buffer off and renderer is TS_DDRAW. 

 

again...this is what I did and I don't know if it will 100% work for you but i hope it helps.

 

I did what you said, now it says: qres: Cannot run "C:\program files(x86)\origin\command and conquer Red Alert II\syringe.exe" "gamemd.exe" -SPAWN -CD -LOG -SPAWN



#320 TheGhostlyGamer

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Posted 18 February 2017 - 05:37 PM

 

 

 

Sounds like admin right/compatibility settings. Which Windows are you running on and what compatibility settings are you using?

I have windows 10 and RA is in Windows XP pack 2. There were some problems in which the game would turn purple etc because windows 10 couldnt handle it, so people told me to change to windows XP in compatibility. Everytime I open yuri's revenge it does ask me to press Yes or No so maybe that has to do with the admin stuff?

 

the (yes/no) stuff is "the running as administrator". 

 

I also have windows 10 and the game is working just fine for me. here is what I did :

1- set the gamemd.exe and syringe.exe to administrator and windows xp service pack 2

2- if the game does load but not launch, try using the compatibility troubleshooter that is just above the administrator check box, it will suggest a color and resolution that is it thinks is compatible with your device. if it doesn't work then undo it (do this to gamemd.exe only)

3- go into the settings for mental omega inside the client and put these settings : windowed mode : off, back buffer off and renderer is TS_DDRAW. 

 

again...this is what I did and I don't know if it will 100% work for you but i hope it helps.

 

I did what you said, now it says: qres: Cannot run "C:\program files(x86)\origin\command and conquer Red Alert II\syringe.exe" "gamemd.exe" -SPAWN -CD -LOG -SPAWN

 

Nevermind, I changed the client to run as admin and it work!!!

I want to thank you guys (HandepsilonNablis123) so much for all the help!!

Thanks again guys! I can finaly play! You made a C&C addict very happy :)






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