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RA3 Will not open


Best Answer rukus_blue, 30 January 2017 - 05:27 PM

-ui didn't seem to do anything (Same issue, game is running but closes itself). I'm reinstalling the game right now as well as the C&C launcher and I'll let you know if I get any new errors once I setup the launcher again.

Edit: I just reinstalled my game and realized I never opened steam with administrator... after hooking the game with all three (C&C online launcher/RA3/Steam running in administrator it's working). I'm very sorry my stupidity made you waste your time :( appreciate all the help you provided Viper. Have a good one, off to play some RA3.

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#1 rukus_blue

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Posted 30 January 2017 - 05:58 AM

Hey all I'm new here just downloaded/registered today so pardon any ignorance I may have. I've been looking through the threads on this forum and I've noticed a few people have had this issue as well but the responses were kind of unclear so I'm just looking for possible solutions.

I followed some guys video on YouTube of how to set this up. Not sure if I'm aloud to link url's so i'll just link the title and hopefully you'll be able to look at it and tell me if it's out of date or just doesn't apply to me since I bought my game and the video uses a torrent ( Video > "How to play Red Alert 3 on Revora step by step guide. In russian, english and german language" ). Also I don't know if this helps but I'm using Steam not Origin.

Essentially I've done all the steps in the video above as well as some suggestions in other threads. I have run into one error initially but haven't gotten it to repeat itself, started with "CA" but accidentally closed it too quick to read the rest of it. My main problem now is that I can't get RA3 to open with the C&C online client or not, hooking and unhooking. Uninstalling and re-downloading didn't work. (Edit: Meant to be more specific about uninstalling and re-downloading the game and the C&C launcher)

Some more information about whats happening
- When I run RA3 from C&C launcher I get the RA3 Logo(startup flash) and then it goes away and the game never starts
- For about 3 seconds or less after clicking it the game registers as running in Steam library
- I'm running this on Windows 10
- I'm running the C&C Online launcher in administrator (as well as the game) and in Windows XP SP3 compatibility
- Before this issue I was able to launch the game and have the C&C Launcher open however when I tried to login I got this error "Can't connect to backend servers"
- Tried the hooking/unhooking (made exceptions in firewall)

Anyways I'm about to hit the hay so any and all suggestions and advice I'll read in the morning and thank you in advance, appreciate what y'all are doing for the gaming community. Also I almost forgot but I noticed a few threads had error data and I'm not sure how to link that to you guys so maybe you can help me figure that out when I see this thread tomorrow.


Edited by rukus_blue, 30 January 2017 - 06:03 AM.


#2 ViperMkVII

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Posted 30 January 2017 - 02:55 PM

Hi, can you tell us the exact step you've done, when the game is hooked?

 

Theoretically it should be this:

- You start your game from Steam or from Desktop shortcut

- Instead of launching the game, a C&C:Online launcher has been started; Steam shows you are playing Red Alert 3 even if you haven't started it yet;

- You click the "Red Alert 3" button on the popped-up C&C:Online launcher

- You see game's splash screen

- The game starts, and you are able to log in

 

You can obtain your Error Log in this way:

From https://forums.revor...-report-issues/

This can be found by typing %TEMP% into your Windows search bar. The file you need is called CNCOnline_Log.txt. You may upload it into your post or copy and paste its contents.

 


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#3 rukus_blue

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Posted 30 January 2017 - 03:24 PM

From first to last this is the order of actions
- Click RA3
- C&C Launcher opens
- Click RA3 on C&C Launcher
- RA3 Splash screen appears ( Game is running in steam library for about 3 seconds )
- Splash screen disappears and nothing happens after that. Game doesn't never runs

As for the CNCOnline_Log.txt
 

----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: C:\Program Files (x86)\Steam\steamapps\common\Command and Conquer Red Alert 3\
Started game with: ""C:\Program Files (x86)\Steam\steamapps\common\Command and Conquer Red Alert 3\RA3.exe" "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
ERROR: game.dat process not found.


#4 ViperMkVII

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Posted 30 January 2017 - 03:36 PM

- RA3 Splash screen appears ( Game is running in steam library for about 3 seconds )

- Splash screen disappears and nothing happens after that. Game doesn't never runs

During these steps, can you try to find "RA3.exe" from "Details" tab of Task Manager, then end it, and start the game again from the auto-started C&C:Online launcher?

If there are multiple RA3.exes (or if there is a RA3_1.12.game), end them all before retrying.


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#5 rukus_blue

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Posted 30 January 2017 - 03:43 PM

After trying to end it then restart it from C&C Launcher with no results I just watched Details and it appears to just be ending itself.



#6 ViperMkVII

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Posted 30 January 2017 - 05:18 PM

After trying to end it then restart it from C&C Launcher with no results I just watched Details and it appears to just be ending itself.

I'm not sure if this would help, but if you add -ui as command line argument in the startup option of game's properties in Steam Library, can you start RA3 control center from C&C:Online client (that one started automatically)?
post-219586-1446648251.png

#7 rukus_blue

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Posted 30 January 2017 - 05:27 PM   Best Answer

-ui didn't seem to do anything (Same issue, game is running but closes itself). I'm reinstalling the game right now as well as the C&C launcher and I'll let you know if I get any new errors once I setup the launcher again.

Edit: I just reinstalled my game and realized I never opened steam with administrator... after hooking the game with all three (C&C online launcher/RA3/Steam running in administrator it's working). I'm very sorry my stupidity made you waste your time :( appreciate all the help you provided Viper. Have a good one, off to play some RA3.


Edited by rukus_blue, 30 January 2017 - 05:51 PM.


#8 ToxicShock

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Posted 30 January 2017 - 07:38 PM

At least we have a happy ending.   HF!


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