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#1 zhimui

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Posted 20 February 2017 - 04:45 AM

the specified online or account name is already in use please try using a one different Please help me fix so I can play this game



#2 ToxicShock

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Posted 20 February 2017 - 08:45 AM

Which game and what nick name were you trying to use?

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#3 zhimui

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Posted 20 February 2017 - 03:14 PM

I think it is

 

Goko



#4 zhimui

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Posted 20 February 2017 - 03:15 PM

for red alert 3



#5 ToxicShock

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Posted 21 February 2017 - 02:30 PM

The log suggest that you are leaving the OnlineID box blank. The name Goko is not in use by anyone else.

You should be entering your email address in the first box, EA Account Name (E-mail)

Your sever password (which you will have set up on the C&C:Online web site) in the second box

Goko in the third box, "Online ID"

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#6 zhimui

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Posted 21 February 2017 - 02:39 PM

New Error Message

 

Could not connect to the backend server

how do i fix this new problem



#7 bickle13

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Posted 21 February 2017 - 03:25 PM

Hello,

 

I am trying to login to Kanes wrath. I have set up me Revora account and entered the correct password. Upon pressing login, a response box states: The user supplied an invalid password.

 

How do I get past this?

 

Thanks,

 

Travis



#8 ToxicShock

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Posted 22 February 2017 - 10:03 AM

Using the right password seems an obvious choice. :p You should be entering your "server" password and not the password you use to log in here. You will have set the server password when you set up your account on the C&C:Online web site. If you haven't set up your account yet you need to do that first.

See this for more information: C&C:Online User Guide

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