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Could not connect to the backend server


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#1 zhimui

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Posted 21 February 2017 - 04:54 PM

Can you please make another attempt to log in and then post in here immediately afterwards so I can trace the attempt in the server log?

 

I already login 2 to red alert 3 and can you trace the attempt in the server log

 

thank you

 

Zhi



#2 ToxicShock

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Posted 22 February 2017 - 10:14 AM

I can't see any trace of you in the log from yesterday. That probably means that your game didn't patch properly. Please try to connect again and provide your error log. See How to Report Issues for instructions.

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#3 ToxicShock

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Posted 23 February 2017 - 09:27 AM

I copied this from our PM conversation.
 

I want to thank you for help get online red alert 3

I did what you say in the forum and still having the same problem.

I just install latest patch for red alert 3 1.12 and it still say could not connect to the backend server. Please send me reply how to fix this problem so I can play this game again. I try to login with you problem from before


Thank You


Zhi Mui


I really need to see your error log before we can start. See How to Report Issues.

Are you using a disk, Origin or Steam?

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#4 denchje

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Posted 02 March 2017 - 11:22 PM

hi im having the same problem im playing from steam iv downloaded the launcher and im at patch 1.09  trying too play tiberium wars 

when i enter my sever login and password its says can not connect too back end servers

im using a windows 10 interface

here is the error report: 
 
----- C&C:Online Launcher Start -----
Game: C&C3
C&C3 Install Path: C:\Program Files (x86)\Steam\steamapps\common\Command and Conquer 3 Tiberium Wars\
Started game with: "CNC3.exe "
Caught CREATE_PROCESS_DEBUG_EVENT from C&C3. Detaching...
Found game.dat process. PID 3328
ERROR: game.dat process not found.
 
 
----- C&C:Online Launcher Start -----
Game: Red Alert 3
ERROR: Red Alert 3 installation not found.
 
 
----- C&C:Online Launcher Start -----
Game: C&C3
C&C3 Install Path: C:\Program Files (x86)\Steam\steamapps\common\Command and Conquer 3 Tiberium Wars\
Started game with: "CNC3.exe "
Caught CREATE_PROCESS_DEBUG_EVENT from C&C3. Detaching...
Found game.dat process. PID 33283328
ERROR: game.dat process not found.

Edited by denchje, 02 March 2017 - 11:32 PM.


#5 ToxicShock

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Posted 03 March 2017 - 08:19 AM

Did you try hooking? See Common Issues & Solutions under "Launcher Issues".

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#6 Ferretdude

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Posted 18 April 2019 - 04:59 PM

 


Edited by Ferretdude, 18 April 2019 - 11:34 PM.





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