1 reply to this topic

[Carl De Ley]

Hey,

 

I also tried to connect to c&c generals, same problem.

 

I tried every solution I found on this forum, but nothing helped.  I also putted of my firewall, so

I don't think that's the problem to.

• What version of the game are you using: The Ultimate Collection
• What kind of error do you get and at what time? When I press the button Multiplayer, Online, Login, then I get this error (could not connect to c&c Generals zero hour online
• What operating system: windows 10 Home, 64-bits
• Your error log file. This can be found by typing %TEMP% into your Windows search bar. The file you need is called CNCOnline_Log.txt. You may upload it into your post or copy and paste its contents.
• I don't find this txt file, so can't display it.
•  
•  added 1 screenshot. 

Can u help me out pls.

 

Thx

 

Carl

 

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[ToxicShock]

Are you using GenTool rather than the launcher? Gentool does not create that log file. You should have this installed though; C&C Ultimate Collection Launchers.

Install that and install Gentool, if you have not already (it you didn't it's not surprising you didn't connect) and try again please.

Could you let me know how you get on?