1 reply to this topic

[schischo]

hallo zusammen,

 

​wenn ich c&c hour zero online spielen will, kommt beim Login:  keine gültige e- mail Adresse.

was muss ich machen? bzw was mache ich falsch?

 

Vielen Dank in Voraus

 

schischo

[Plokite_Wolf]

From the Common Issues and Solutions thread:

 

- Upon login, the game says: "The specified account or sub-account wasn't found".
Solution: Make sure you have set up a Server Login and that you're using the right information to log in (you can check under My Account on the website).

• For Generals, Zero Hour and Red Alert 3, your account name is the E-mail Address you used to register.
• For C&C3 and Kane's Wrath, your account name is the Server Login name displayed under My Account on the website.

- When I try to log in, I get the following error: 'user supplied an incorrect password'.
Solution: This can be caused by two things. Most commonly this happens when you don't use the C&C:Online Password but the password you used to create your Revora account. Make sure you use the Server Password displayed under My Account.
Secondly, this has been reported to happen when the nickname you are attempting to use is too long.