7 replies to this topic

[Jespud]

Hi. i tried to play the steam version of Ra3, but recently i havent been able to log in. All it says is, "Connection timed out".

It was working fine before, and i can still play the steam versions of tiberium wars and kanes wrath.

I havent played in a while, and i decided to try Ra3 with my friend again when this occured.

 

I use windows 10.

I also tried unhooking and uninstalling Ra3 at first, just to let you know..

 

Here is my error log file : 

 

 

----- C&C:Online Launcher Start -----

Game: Red Alert 3

Red Alert 3 Install Path: C:\Program Files (x86)\Steam\steamapps\common\Command and Conquer Red Alert 3\

Started game with: "RA3.exe "

Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...

Found game.dat process. PID 1668

*** Starting CA public key patching routine ***

CA public key is expected value.

Successfully patched CA public key.

*** Starting hostname hooking routine ***

Injecting DLL into game.dat process...

Result of injection: Code -1073741582

 

[ToxicShock]

That's an interesting one.   Tiberium Wars and Kane's Wrath use your server log in name to log in.      Red Alert 3 uses your email (as you know).    It looks like you had an account previously (before November 2015 when we updated the system), which used your current email address, so there were two copies of your email address in the database.      That account was removed from the forums because you did not validate it.

 

Jespud

 

I think the best thing to do is to remove that old account from the system and transfer your nick name over to your new account.     Do you agree?   

[Jespud]

Are you saying that you could delete my account and allow me to create a new, functional account for Ra3? If so, please do so.

[ToxicShock]

No   I am saying that you already have two accounts.      One is the account you are using now.    The other is the one you used until earlier this year.     That one does not exist on the forums here.      It exists only on the game server.    That is the one I want to abandon so I can move everything onto the account you are using now.

[Jespud]

That would be great, cause i dont even remember that account so please abandon it and do.. what you said..

[ToxicShock]

I've done that for you.    Please could you try to log into the game and tell me how you get on?

 

This is the profile, with all of your nick names (from both profiles) attached Jespud

[Jespud]

It worked, i got online and could create and join lobbies. Thanks for the help, your doing gods work here!

[ToxicShock]

Thank you.   Enjoy.