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Cannot download C&C:Online Launcher version 2.0.7


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#1 jbillings28

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Posted 24 May 2017 - 10:43 PM

Hello,

 

I'm new to C&C Online, so I apologize if I am doing something wrong. I am trying to download the C&C:Online Launcher version 2.0.7 off your website and google says "This site can't be reached"  "server.cnc-online.net took too long to respond." Timed out.

 

Can someone help me?

 

 

Website: http://server.cnc-on...nline_2.0.7.msi

Game: I plan to use Kane's Wrath from Origin

Operating System: Windows 10 64

 

Attach is the picture of my error.

 

I hope I followed your How to Report Issues correctly. I'm really looking forward to play some CnC:)

 

Best,



#2 ToxicShock

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Posted 25 May 2017 - 06:08 AM

Is that still happening now?   I can only imagine that it was a transient error.


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#3 jbillings28

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Posted 25 May 2017 - 07:19 PM

Hello,

 

Thanks for your reply. Yes, i'm am still unable to download the launcher. It still gives me that same error. This has been happening for the last two nights.

 

Best,



#4 ToxicShock

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Posted 26 May 2017 - 06:43 PM

Bluntflavor   Please make your own topic. Although I somehow doubt we can help with that, we can try.

 

 

Hello,

 

Thanks for your reply. Yes, i'm am still unable to download the launcher. It still gives me that same error. This has been happening for the last two nights.

 

Best,

 

I can't see any picture, but I would have said that the error must be caused by your anti virus.       You are going to have to fix that before you install the launcher anyway (or you will have all kinds of problems).    I have attached a zipped copy of the install file to this post but I can't see you having much luck unless you disable the anti virus or white list the file.

 

What game are you planning to play, anyway?    There might be other solutions to this.

Attached Files


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#5 jbillings28

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Posted 26 May 2017 - 08:05 PM

Hello,

 

I tried downloading from two computers and I don't have any anti virus program installed. I also tried two browsers for the download (chrome and firefox). I plan on playing Kane's Wrath from Origin. If it helps, I notice that on cnc-online.net, it states "servers down" in red. Does that mean anything to you?

 

I also tried to ping the following website using cmd. Here is the response:

 

Thanks for your help.

 

C:\WINDOWS\System32>ping server.cnc-online.net

 
Pinging cnconline.icetex-hosting.net [46.166.178.165] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
 
Ping statistics for 46.166.178.165:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


#6 jbillings28

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Posted 26 May 2017 - 08:23 PM

Alright, I discovered some more information. For starters, I am at a university and live on campus. So they are my ISP

 

I was able to download the zip file from https://cnc-online.net/en/download/ on my phone using data. I was also able to download the file using a http://www.underget.com/. I believe this is a proxy server.

 

Do you think my university blocked your website/server? Should I contact them?

 

I hope this information helps

 

Best,



#7 ToxicShock

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Posted 27 May 2017 - 05:39 AM

You should speak to them, indeed.    I have to tell you that, if that protocol is blocked, it is very likely that other services you need will also be blocked.    You should ask them if they block the Peer Chat port (TCP port 6667).    That port is commonly blocked by institutions and if it is blocked, you won't get online.     They may also block incoming UDP.     If that is the case, you will probably have to use a proxy / VPN service.


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#8 jbillings28

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Posted 27 May 2017 - 05:07 PM

I contacted the IT department yesterday evening and they are investigating. I'll keep you posted on the results - should know something early next week.

 

Thanks so much for all your help :)



#9 ToxicShock

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Posted 27 May 2017 - 05:46 PM

I'll wait to hear from you.


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#10 jbillings28

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Posted 30 May 2017 - 05:18 PM

Alright, so the university had server.cnc-online.net blackedlisted, and has been unblocked. It is working, however, I have a new problem...

 

When I open the launcher and click Kane's Wrath, a popup appears and states, "Missing required file "ssleay32.dll"." Any thoughts on this?

 

Again, I am using the following:

Game: I plan to use Kane's Wrath from Origin

Operating System: Windows 10 64

 

ss error.PNG



#11 ToxicShock

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Posted 31 May 2017 - 10:00 AM

I will send you a PM with a possible solution. If that does not help, you could hook your game. See Common Issues & Solutions under "Launcher Issues" for that specific problem.

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