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unable to start Kane Wrath


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#1 kem1138

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Posted 28 May 2017 - 03:59 PM

hi friends

 

very new here! and very rookie but I followed instructions from the site C&C Online without problems

 

now I try to start kane wrath form C&C Online software but after kane wrath splash screen nothing happens and disappear splash screen

 

kane wrath start normally from it's shortcut

 

I have 1.02 patch win10 64 bit OS

 

thanks for your support

 

best regards

 

David



#2 Tommy_CZ

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Posted 28 May 2017 - 09:31 PM

I have same problems, can run the game without C&C Online but not through it. I use Steam version of Tiberium wars.



#3 ToxicShock

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Posted 29 May 2017 - 06:12 AM

@kem1138    Please could you post your error log; see How to Report Issues  for instructions.

 

@Tommy_CZ     Please make your own topic.   I will be happy to help there.


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#4 kem1138

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Posted 29 May 2017 - 06:50 PM

hi ToxicShock thanks for fast reply

 

1 - I start app C&C Online

2 - I push button kane's Wrath

3 - I see Kane's Wrath splash screen for around 15 secs

4 - I receive error windows that says: "CA public key patching routine failed"

 

thanks again for help

 

David



#5 ToxicShock

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Posted 30 May 2017 - 06:42 AM

Sorry, I need to see the log that is generated.

 

How to Report Issues  

Your error log file. This can be found by typing %TEMP% into your Windows search bar. The file you need is called CNCOnline_Log.txt. You may upload it into your post or copy and paste its contents.

 


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#6 kem1138

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Posted 30 May 2017 - 07:58 PM

@ToxicShock

 

my CNCOnline_Log here...

 

 
 
----- C&C:Online Launcher Start -----
Game: Kane's Wrath
Kane's Wrath Install Path: C:\Program Files (x86)\Steam\steamapps\common\Command and Conquer 3 - Kane's Wrath\
Started game with: "CNC3EP1.exe "
Caught CREATE_PROCESS_DEBUG_EVENT from Kane's Wrath. Detaching...
Found game.dat process. PID 6956
*** Starting CA public key patching routine ***
ERROR: Reading process memory failed. Error: Richiesta ReadProcessMemory o WriteProcessMemory completata solo parzialmente.
 
 
ERROR: Reading process memory failed. Error: Richiesta ReadProcessMemory o WriteProcessMemory completata solo parzialmente.
 
 
ERROR: Reading process memory failed. Error: Richiesta ReadProcessMemory o WriteProcessMemory completata solo parzialmente.
 
 
ERROR: CA public key differs from expected value. Not patching.
ERROR: CA public key patching routine failed.
 
 
----- C&C:Online Launcher Start -----
Game: C&C3
ERROR: C&C3 installation not found.


#7 ToxicShock

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Posted 31 May 2017 - 05:02 PM

@ kem1138 I have sent you a PM.

@MasterJohn I look forward to helping you in your own topic.

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#8 MasterJohn

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Posted 31 May 2017 - 07:54 PM

Hi Kem1138 Try to change the Launcher Option from Windows 8 to 7 and Restart the Computer that solved the Problem for me (Windows10Pro 64bit)


Edited by MasterJohn, 31 May 2017 - 08:13 PM.


#9 kem1138

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Posted 02 June 2017 - 06:24 PM

great tips MasterJohn it worked !!  

 

but after I have another prob

 

go in multiplayer then online used my C&COnline user and pwd chosed online id and then clicked "login"

 

and after some secs I received message: "Impossible to connect to remote server"

 

where I'm doing wrong?

 

thanks friends!



#10 ToxicShock

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Posted 03 June 2017 - 06:11 AM

Let's carry on with this in our PM thread.

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#11 kem1138

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Posted 05 June 2017 - 05:53 PM

Hi ToxinShock it worked! many many thanks

 

now I tried to go in the hall room and I tried to start a game

 

others players tried to join but they said that can see my user

 

I noticed that my "antenna icon" is red that means if I m not wrong that I have bad connection

 

how to improve that?

 

I have a good DSL provider and the pc is cable connected to router

 

thanks for support

 

David



#12 kem1138

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Posted 05 June 2017 - 06:28 PM

here is my NATNegTest results:

 

Using server nntest.cnc-online.net:30000
Bound to local port 52754
Bound to local alternate port 52755
Resolving hostname 'nntest.cnc-online.net'...
Resolved server host to be '37.247.49.213'
Sending client INIT from port 52754 to nntest.cnc-online.net:30000
Received server INIT [839376]
Our public address is 2.224.161.122:50249
Sending client INIT2 [839376] from port 52755 to nntest.cnc-online.net:30000
Received server INIT2 [839376]
Our alternate public address is 2.224.161.122:64529
Sending cient START [839376] from port 52755 to nntest.cnc-online.net:30000
Received server START [839376]
Server extra port is 40000
Sending client PING [839376] from port 52754 to nntest.cnc-online.net:40000
 
===========
  FAILURE
===========
Failed to receive any pings from nntest.cnc-online.net:40000.
It appears your router and/or connection is not capable of NAT negotiation.
==> You will need to use port forwarding and possibly configure a static port.


#13 ToxicShock

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Posted 06 June 2017 - 06:50 AM

I see.    You are best setting up your computer as the  DMZ.    You do that from your Modem so you will have to google your modem for instructions. 


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#14 kem1138

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Posted 06 June 2017 - 07:56 PM

the problem is that my router allows only 1 DMZ IP that actually is reserved for videosurveillance 

 

maybe soon I will have a new router from a different ISP but until there do I have other solutions to fix the problem?

 

thanks ToxicShock



#15 ToxicShock

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Posted 06 June 2017 - 08:02 PM

Oh.   That is probably the problem.     The DMZ will send everything to the device used for the video surveillance, so the packets are not going to get through to your computer.     You will not be able to play these games if you have a DMZ set to a different device.    Can the video surveillance work without a DMZ?


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#16 kem1138

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Posted 08 June 2017 - 05:21 PM

no I tried to move DMZ away from NVR and cameras are not more accessible

 

for now my only way to make all work is to do this:

 

(ACTUAL ROUTER with 1 DMZ only) --> (SECONDARY ROUTER on the DMZ) --> (ALL DEVICES OF MY NETWORK)

 

not complicated but I want to avoid this by now

 

@ToxicShock: is this the only way to play online ?

 

thanks for support

 

David



#17 ToxicShock

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Posted 09 June 2017 - 07:01 AM

Yes, I am afraid you will have to do that if you really need to set the camera devices as the DMZ.       You've told your modem to send all UDP packets to those devices and the player to player packets in these games are UDP.


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#18 kem1138

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Posted 17 June 2017 - 08:02 PM

hi ToxicShock

 

I'm back with some news and ... I again need support

 

finally new ISP arrived and now I can use my old but good DLink DIR655 as router, in this router I can set many different DMZ - I will update soon

 

bad news: I tried to install tiberium wars and kane wrath from steam in my secondary pc (a laptop) 

 

tiberium wars works ok but kane wrath after many seconds of splash screen this splash screen disappear and nothing happens only desktop view ... can you help me?

 

thanks 

 

David



#19 ToxicShock

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Posted 17 June 2017 - 08:41 PM

Did you try to apply the solution I sent you  by PM earlier?     Let's go back to our PM.


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#20 kem1138

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Posted 18 June 2017 - 03:01 PM

I followed your PM on my laptop pc (win10 64 bit) but same result: after some seconds splash screen disappear

 

a question: do I have to install also C&C Online Launcher?

 

thanks for support friend

 

I confirm TW worked with no mods but KW still not working






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