7 replies to this topic

[Sinan_beig]

Could not connect to C&C generals zero hour online

[blpasd]

same

[blpasd]

same

[ToxicShock]

Please read and follow the  How to Report Issues pinned topic.

[amirul]

same

[amirul]

At the very least, your post/topic should include the following:

• The title should contain the game you are having issues with. Example: [GENERALS] Login issue.

GENERALS ONLINE LOGIN ISSUE

• What version of the game are you using (Normal, The Ultimate Collection, The First Decade; are you on Origin, are you on Steam)?

BUY FROM ORIGIN, THE ULTIMATE COLLECTION

• What kind of error do you get and at what time? Be as precise as possible!

WHEN LOG TO GENERALS ONLINE, ITS SHOW CANT LOG IN

• What operating system are you using? (Windows 8, Vista, etc)

WINDOWS 10

 

OTHER INFO:

1) DONE INSTALLED CNC ONLINE LAUCHER

2) DONE INSTALL GENTOOL LATEST VERSION

 

• Your error log file. This can be found by typing %TEMP% into your Windows search bar. The file you need is called CNCOnline_Log.txt. You may upload it into your post or copy and paste its contents.
• If you cannot connect to other players, also do this:
  1. Disable port forwarding and DMZ in your router.
  2. Download the connection diagnostic tool here: http://server.cnc-on.../NATNegTest.rar
  3. Extract it into a folder and double-click on the .bat file.
  4. Copy-paste the output to your help topic.

Edited by amirul, 13 June 2017 - 02:18 AM.

[arefinsumit]

download the latest version. after downloading patch old file not found. What is this :(

[ToxicShock]

download the latest version. after downloading patch old file not found. What is this :(

Please make your own topic because that is, clearly, an entirely different issue.