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CCG ZH can't launch game suddenly! (frustrating)


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#1 LessIsMore

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Posted 28 June 2017 - 01:51 PM

Hello,
 
C&C Ultimate Collection/Origin
 
Suddenly I can't launch CCG ZH no matter what I try. I have installed everything correctly and I've been playing for a while.
The c&c launcher doesn't do anything, I click on zero hour and it just doesn't launch it or anything else. When I click on the generals icon itself and I get the split screen of CCG Original and CCG ZH, I can launch the original game but not ZH. This started happening 2 days ago, right after an origin update (don't know if it's related).
 
What I tried so far:
  1. Uninstalled CCG/ZH / C&C online / Gentool
  2. Reinstalled everything
  3. Same problem!
It's the exact same problem as this thread https://forums.revor...-launch-origin/ and a few others in the past few days.
 
I also got the test tool from the thread how to report problems but it only gave me this.
 
Using server nntest.cnc-online.net:30000
Bound to local port 55269
Bound to local alternate port 55270
Resolving hostname 'nntest.cnc-online.net'...
Resolved server host to be '37.247.49.213'
Sending client INIT from port 55269 to nntest.cnc-online.net:30000
Received server INIT [686446]
Our public address is 93.126.128.82:17816
Sending client INIT2 [686446] from port 55270 to nntest.cnc-online.net:30000
Received server INIT2 [686446]
Our alternate public address is 93.126.128.82:17817
Sending cient START [686446] from port 55270 to nntest.cnc-online.net:30000
Received server START [686446]
Server extra port is 40000
Sending client PING [686446] from port 55269 to nntest.cnc-online.net:40000
Received server PING(2) [686446]
Received server PING(3) [686446]
Received server PING(4) [686446]
===========
  SUCCESS
===========
Received 3 pings from nntest.cnc-online.net:40000.
NAT negotiation works with your router and connection.
==> You do not have to use port forwarding.
Press any key to continue . . .
 
Can anybody help?
 
thanks

Edited by LessIsMore, 28 June 2017 - 01:54 PM.


#2 ToxicShock

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Posted 28 June 2017 - 05:44 PM

You should never use the launcher to launch Generals or Zero Hour. If you have Gentool installed, you don't need to use the launcher and it just causes problems.

If the game is not launching without using the launcher and without Gentool installed, I suggest you ask Origin support for help and hopefully they will give you an answer which you can post in here. I believe that the problem is with Origin and not with C&C:Online and it is not something that I know how to help you with.

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#3 CommonStock

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Posted 28 June 2017 - 10:37 PM

On the launcher, I right clicked on the game and selected repair. Somewhat worked but graphics feel different and it's only put me with vanilla armies .

#4 LessIsMore

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Posted 28 June 2017 - 11:07 PM

You should never use the launcher to launch Generals or Zero Hour. If you have Gentool installed, you don't need to use the launcher and it just causes problems.

If the game is not launching without using the launcher and without Gentool installed, I suggest you ask Origin support for help and hopefully they will give you an answer which you can post in here. I believe that the problem is with Origin and not with C&C:Online and it is not something that I know how to help you with.

 

Thanks Toxic for the help. 

 

So if I understand, I should uninstall C&C online launcher completely? Just keep Origin/ZH/Gentool instead? I'll be able to play normally online?

 

Thanks



#5 CommonStock

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Posted 29 June 2017 - 12:14 AM

Or do what I mentioned and play in 5 minutes. Seems to be working fine

Edited by CommonStock, 29 June 2017 - 12:15 AM.


#6 ToxicShock

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Posted 29 June 2017 - 07:14 AM

Definitely uninstall the launcher, whatever else you do. If you want to play online, you need to have GenTool installed.

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#7 LessIsMore

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Posted 29 June 2017 - 07:50 AM

Or do what I mentioned and play in 5 minutes. Seems to be working fine

 

Hi Common, 

 

By right clicking/repairing generals it uninstalls C&COnline as well - so it's the same solution. 

 

Thanks alot for the help. I'll try it tonight after work and will report back. 



#8 Bibber

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Posted 02 July 2017 - 11:14 AM

If you had the fixed launchers installed, that might be the reason.

The latest Origin update broke the launchers. I updated them now. Should work again.


Edited by Bibber, 04 July 2017 - 08:57 PM.

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#9 ToxicShock

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Posted 02 July 2017 - 06:35 PM

Available here; C&C Ultimate Collection Launchers


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