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[KANE'S WRATH] Could not connect to backend server

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#1 Cherub

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Posted 18 July 2017 - 07:33 PM

Hi,

 

So a couple of things, not sure if they are related or not - 

 

when i try to launch Kane's wrath from C&C online i get the small splash screen appear over my desktop but then it doesn't launch any further.

 

And secondly, if I Launch KW through steam and then try to login it says 'could not connect to backend server' I get the message about 10 - 15 seconds after pushing login.

 

I have done the following:

Checked that I am using the exact spelling and correct lower and upper case letters in both the password and the server login name. 

I have checked that my IP is the correct one in the game options and I have also checked that hamachi is disabled.

I have checked the log file and nothing is stored in it.

 

I am running Windows 10 64Bit, 16Gb DDR4 Ram at 2333Mhz, I7-6700K, GTX 980Ti. I have the game on steam. I am currently just trying to launch the base game, although I do have multiple mod files through WrathEd Mod Launcher.

 

Any ideas?

 

Cheers,

 

Cherub

 



#2 ToxicShock

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Posted 19 July 2017 - 06:29 AM

I can very likely help you but please could you post your error log; see How to Report Issues  for instructions.


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#3 Cherub

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Posted 19 July 2017 - 05:46 PM

Having issues attaching the log to the reply, but the file is totally empty - just a blank txt file with a file size of 0 bytes.  I took a screen shot and tried to upload that instead.

 

 

Attached Thumbnails

  • cnc log screen shot.png

Edited by Cherub, 19 July 2017 - 05:51 PM.


#4 ToxicShock

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Posted 19 July 2017 - 06:16 PM

You're clicking the KW button on the launcher and getting a blank log?    If that is what is happening (which is very unusual), I suggest you remove the launcher from Windows Control Panel and reinstall it.

 

Before you do that, could you confirm the name of the file you're looking at?


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#5 Cherub

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Posted 19 July 2017 - 08:55 PM

Just tried again to see if i could get anything to log and got this.

 

I tried once and it said CA Key issue and then again and i got the same no launch issue.

 

 
 
----- C&C:Online Launcher Start -----
Game: Kane's Wrath
Kane's Wrath Install Path: E:\Steam\steamapps\common\Command and Conquer 3 - Kane's Wrath\
Started game with: "CNC3EP1.exe "
Caught CREATE_PROCESS_DEBUG_EVENT from Kane's Wrath. Detaching...
Found game.dat process. PID 10800
*** Starting CA public key patching routine ***
ERROR: Reading process memory failed. Error: Only part of a ReadProcessMemory or WriteProcessMemory request was completed.
 
 
ERROR: Reading process memory failed. Error: Only part of a ReadProcessMemory or WriteProcessMemory request was completed.
 
 
ERROR: Reading process memory failed. Error: Only part of a ReadProcessMemory or WriteProcessMemory request was completed.
 
 
ERROR: CA public key differs from expected value. Not patching.
ERROR: CA public key patching routine failed.
 
 
----- C&C:Online Launcher Start -----
Game: Kane's Wrath
Kane's Wrath Install Path: E:\Steam\steamapps\common\Command and Conquer 3 - Kane's Wrath\
Started game with: "CNC3EP1.exe "
Caught CREATE_PROCESS_DEBUG_EVENT from Kane's Wrath. Detaching...
ERROR: game.dat process not found.


#6 ToxicShock

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Posted 20 July 2017 - 11:28 AM

I have sent you a PM with a solution which we're testing.       If anyone else wants that solution to try, please make your own topic and post your error log.


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