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error when logging in does not connect to the server Red Alert 3


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#1 GoPro3400

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Posted 03 September 2017 - 08:14 AM

Hello,

 

I'm new to C&C Online/Revora and having some trouble getting it to work.  I have followed the setup guide and RA3 loads via the launcher fine, I just can't get it to connect to the backend server.  I'm hoping some one can tell me what idiot thing I've missed or done wrong!

 

Game: Red Alert 3

Version: 1.12 via Steam.

Error: Could not connect to backend server

OS: Windows 7 Ultimate x64 SP1

Error log:

----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: C:\Games\Command and Conquer Red Alert 3\

Started game with: "RA3.exe "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
Found game.dat process. PID 10308
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582

 

I have allowed everything related to C&C I can find in my firewall (ESET Smart Security).  I have selected my machine's IP in the network configuration section of RA3 setup.  I've tried it with both nothing and 6667 in the port box but neither seems to make any difference.

 

If any one can help I'd be most grateful.



#2 ToxicShock

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Posted 03 September 2017 - 08:27 AM

It looks like port 6667 is blocked (which these games need). I can't get much information on your provider to see if they block the port and we can't test that directly with the built in software on Windows 7.

Please could you attempt a log in and then post in here immediately afterwards so I can check if the server log tells us anything.

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#3 GoPro3400

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Posted 03 September 2017 - 08:29 AM

I HAVE WINDOWS 10

I HAVE WINDOW 10



#4 GoPro3400

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Posted 03 September 2017 - 08:30 AM

sorry, I can write with errors since I'm Russian



#5 GoPro3400

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Posted 03 September 2017 - 08:33 AM

for the moment I'm in the game and still can not log in writes that there is no internet connection

for the moment I'm in the game and still can not log in writes that there is no internet connection



#6 ToxicShock

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Posted 03 September 2017 - 08:44 AM

:D OK You said "OS: Windows 7 Ultimate x64 SP1" :p

Please could you open Windows PowerShell (type PowerShell at the start menu) and in the window type and enter

Test-NetConnection peerchat.server.cnc-online.net -port 6667

Then post the output in here.


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#7 GoPro3400

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Posted 03 September 2017 - 08:47 AM

ComputerName: peerchat.server.cnc-online.net
RemoteAddress: 46.166.178.165
RemotePort: 6667
InterfaceAlias: Wireless Networking
SourceAddress: 192.168.1.143
TcpTestSucceeded: True



#8 GoPro3400

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Posted 03 September 2017 - 08:55 AM

do you need screenshots?



#9 GoPro3400

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Posted 03 September 2017 - 09:01 AM

here is a screenshot https://photos.app.g...l2ty3iDQVb4Xgv1



#10 ToxicShock

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Posted 03 September 2017 - 12:30 PM

Right, good. Port 6667 is not blocked. Could you try to log in and then post in here straight away afterwards, so I can find that in the log.

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