16 replies to this topic

[BiSoN1]

I get this message when i try and login online, That email is invalid. Any reason why that could be. Thanks

[ToxicShock]

Please could you try again and then post in here so I can try to find that in the log?

[BiSoN1]

Hi, just tried logging in and got the same message

[BiSoN1]

Sorted, all working well

[mancu]

im having problems too with invalid email 

[mancu]

i find the problem of invalid email for zero hour log in

u should go to

 

https://cnc-online.net/en/ and register server user name email and pass

 

and then u must go to cc zero hour and log in

[ToxicShock]

Sorted, all working well

What was the problem (unless you were entering the wrong email) and what was the solution? Please let us know in case that can help other players.

[BiSoN1]

Mine was wrong email

[generalxz11]

Dear Admin

 

I have the same problem, it shows (The email  is invalid).

I had an another account (the orginal one) it showed the same massge, then I created this account, but still the problem.

I'm using the Ultimate origin

 

please help

 

Thank you

[ToxicShock]

Please could you attempt a log in and then post in here immediately afterwards so I can trace that in the log.

[bootiejuice]

Having the same issues I just signed up im logged into the forum and it's the same emeil

[ToxicShock]

Having the same issues I just signed up im logged into the forum and it's the same emeil

Could you try logging in with a different nick name? The nick name you have is the same as your user name and sometimes (I don't know why) that can cause problems.

That apart, I think the problem might be with the dot in your email address. You could try changing that. Let me know how it goes.

[ogaa511]

im having the same problem it say invalid e-mail

can you help me please

[ToxicShock]

What are you trying to do when that happens?   It looks (from the log) like you tried various things, including providing an invalid password.    Can you tell me what information you gave (except your password) when you got that error.

 

It also looks like another player logged in successfully from your IP address yesterday.    What is the story there?   Can they help you?

 

On the off chance that you have misunderstood what you need to do to log in, this might help you: C&C:Online User Guide

[Gabriel.Jacob]

Hello,guys i have a problem with connection....game says ''lost connection'' when i try to login in.Where is problem,what i must do?

 

 

thanks a lot

[ToxicShock]

Hello,guys i have a problem with connection....game says ''lost connection'' when i try to login in.Where is problem,what i must do?
 
 
thanks a lot

Please could you make a new topic, run the connection test in How to Report Issues and post the result in there.

[mahdi313]

hi guys
i can login here but in C&C say 'that email is invalid'
what should i do ?