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Cannot Connect To other players: Zero Hour


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#1 urnogood

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Posted 07 October 2017 - 08:02 PM

Hi, I am able to login to online play, create a lobby, have my friend join, set up teams and all the sorts. But when I try to start the game after a few seconds we both get a cannot connect to other players failed message and the loading the game process is halted. Any assistance much appreciated. Thanks 

 

Waiting for Probe Response is my specific problem I am having, where other players are listed as ready to begin. 


Edited by urnogood, 07 October 2017 - 09:38 PM.


#2 urnogood

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Posted 07 October 2017 - 10:42 PM

I found the new launchers, and I am able to join other peoples games. But, when me and my friends try to play we still get the probe response problem, or waiting to begin message that kicks us from getting the game going. Again, im able to join other peoples games, but not theirs. not sure what the issue is if anyone can help. 



#3 ToxicShock

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Posted 08 October 2017 - 01:09 PM

Please could you run the connection test in How to Report Issues and post the result in here.
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#4 urnogood

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Posted 08 October 2017 - 07:00 PM

I believe this is the test you were referring to. Thanks again for the help. 
 
Using server nntest.cnc-online.net:30000
Bound to local port 49797
Bound to local alternate port 49798
Resolving hostname 'nntest.cnc-online.net'...
Resolved server host to be '37.247.49.213'
Sending client INIT from port 49797 to nntest.cnc-online.net:30000
Received server INIT [291839]
Our public address is 173.196.5.79:55215
Sending client INIT2 [291839] from port 49798 to nntest.cnc-online.net:30000
Received server INIT2 [291839]
Our alternate public address is 173.196.5.79:55171
Sending cient START [291839] from port 49798 to nntest.cnc-online.net:30000
Received server START [291839]
Server extra port is 40000
Sending client PING [291839] from port 49797 to nntest.cnc-online.net:40000
 
===========
  FAILURE
===========
Failed to receive any pings from nntest.cnc-online.net:40000.
It appears your router and/or connection is not capable of NAT negotiation.
==> You will need to use port forwarding and possibly configure a static port.
Press any key to continue . . .
 
 
If I need to port forward as it claims, and I am incapable of doing so, would a VPN or some other method allow for me to fix  the issue? 
Also, why would it be the case I am able to enter a game with some other players online but not my two friends? We have tried every combination possible, them two together, me and one of them, me and a different one of them, etc, and each time we get connection issues. But for some reason I am able to connect with other random players on the platform. 

Edited by urnogood, 08 October 2017 - 07:10 PM.


#5 ToxicShock

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Posted 10 October 2017 - 06:26 PM

Hello.   Sorry for the delayed response.      A VPN would eliminate the need to portforward but you should look for  other solutions first.     Can you set your computer as the DMZ?   


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#6 urnogood

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Posted 11 October 2017 - 08:07 PM

Hi, no worries about delay, still thankful for the help. Any work within the router will be probably be next to impossible, since i moved back into my universities housing system, I do not have direct entry to the router. I guess i can try a VPN if you think that will help. 



#7 ToxicShock

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Posted 12 October 2017 - 07:20 AM

That might be the best solution in the circumstances. You might need to try a few before you find one that works well for you. A connection point nearer to you is better. Please let us know how you get on to help us build our VPN knowledge base.
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#8 urnogood

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Posted 13 October 2017 - 06:58 PM

Yeah I downloaded tunnelbear and activated it and I still was incapable of connecting to my friend. Is there a list of vps that are preferable for my situation or just trying random ones the best method? 



#9 ToxicShock

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Posted 14 October 2017 - 06:55 AM

Here are some that have worked for other players.

surfeasy.com
privatetunnel.com
securitykiss.com
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