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c&c red alert3: connection 1-2 issue

connection issues

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#1 Thamer M Smadi

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Posted 10 November 2017 - 01:33 PM

hi everyone
i faced a problem when i want to start an red alert3 online match its tell me connection failed 1-2 despite it is working in the other router i have and i use normal version of the game
i use windows 10 as OS 



#2 ToxicShock

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Posted 11 November 2017 - 08:48 AM

Please could you run the connection test in How to Report Issues and post the result in here. It might be helpful to see the result of the test from the router that is working too.

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#3 Thamer M Smadi

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Posted 11 November 2017 - 05:09 PM

Please could you run the connection test in How to Report Issues and post the result in here. It might be helpful to see the result of the test from the router that is working too.

how i can do this ?



#4 ToxicShock

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Posted 12 November 2017 - 04:55 PM

If you follow the link, there are instructions there.

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#5 Thamer M Smadi

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Posted 30 November 2017 - 10:49 AM

 

If you follow the link, there are instructions there.

Using server nntest.cnc-online.net:30000
Bound to local port 58226
Bound to local alternate port 58227
Resolving hostname 'nntest.cnc-online.net'...
Resolved server host to be '37.247.49.213'
Sending client INIT from port 58226 to nntest.cnc-online.net:30000
Received server INIT [882724]
Our public address is 46.32.123.168:39289
Sending client INIT2 [882724] from port 58227 to nntest.cnc-online.net:30000
Received server INIT2 [882724]
Our alternate public address is 46.32.123.168:39290
Sending cient START [882724] from port 58227 to nntest.cnc-online.net:30000
Received server START [882724]
Server extra port is 40000
Sending client PING [882724] from port 58226 to nntest.cnc-online.net:40000
 
===========
  FAILURE
===========
Failed to receive any pings from nntest.cnc-online.net:40000.
It appears your router and/or connection is not capable of NAT negotiation.
==> You will need to use port forwarding and possibly configure a static port.
Press any key to continue . . .


#6 ToxicShock

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Posted 30 November 2017 - 02:31 PM

OK, the best thing for you to do is to set your computer as the DMZ (you do that on your modem).    Often, you can do that by setting the MAC address of your network card on your computer as the DMZ (which is the easiest) but sometimes you will have to set it via the IP address.    All I can suggest you do is to google your modem to find out how to do it.


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#7 Thamer M Smadi

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Posted 30 November 2017 - 02:59 PM

OK, the best thing for you to do is to set your computer as the DMZ (you do that on your modem).    Often, you can do that by setting the MAC address of your network card on your computer as the DMZ (which is the easiest) but sometimes you will have to set it via the IP address.    All I can suggest you do is to google your modem to find out how to do it.

DMZ is same as port forwarding or different thing?



#8 ToxicShock

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Posted 01 December 2017 - 11:43 AM

It's a bit like port forwarding but it forwards everything to your computer (rather than the ports you select).     The range of ports that can be used is too large to use portforwarding sensibly.   


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#9 eg24

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Posted 03 January 2018 - 06:27 AM

Using server nntest.cnc-online.net:30000
Bound to local port 49264
Bound to local alternate port 49265
Resolving hostname 'nntest.cnc-online.net'...
Resolved server host to be '37.247.49.213'
Sending client INIT from port 49264 to nntest.cnc-online.net:30000
Received server INIT [934871]
Our public address is 149.169.248.123:49264
Sending client INIT2 [934871] from port 49265 to nntest.cnc-online.net:30000
Received server INIT2 [934871]
Our alternate public address is 149.169.248.123:49265
Sending cient START [934871] from port 49265 to nntest.cnc-online.net:30000
Received server START [934871]
Server extra port is 40000
Sending client PING [934871] from port 49264 to nntest.cnc-online.net:40000
Received server PING(2) [934871]
Received server PING(3) [934871]
Received server PING(4) [934871]
 
===========
  SUCCESS
===========
Received 3 pings from nntest.cnc-online.net:40000.
NAT negotiation works with your router and connection.
==> You do not have to use port forwarding.
Press any key to continue . . .
 
heres the result of my connection test yet it still says connection 1-2 fail
i am running ra3 thru origin and i have the ultimate collection pack

Edited by eg24, 03 January 2018 - 06:32 AM.


#10 Guest_protoman1008_*

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Posted 03 January 2018 - 09:52 AM

Connection Error 1-2 may also be caused by 1 silly setting in Red Alert 3 as I've seen this happen before with GeneReis last month and few days ago again.

In his case the problem was the Firewall Override setting after he tried to forward the ports in his router, thinking that was a necessary step to be able to log into the server.

 

Can you please check the following to see if this is the case and possible source of the problem:

 

1. Open Run. (Windows key + R)

2. Copy the following, without the quotes and click on OK. "%HOMEDRIVE%%HOMEPATH%\AppData\Roaming\Red Alert 3\Profiles"

3. Now, open the folder of your commander profile.

4. Look for the file called "Options.ini" and open it with your favorite text editor.

5. Search "FirewallPortOverride", and change the port to 0.

6. Search "SendDelay" and change the setting to 0.

7. Save the changes and try starting a match again to see if this has solved the problem or not. In some cases, there might be a 5 seconds delay due to having a slow internet connection or using WiFi.

 

 

Let us know if this solved the issue, if not we may have to dig deeper into the issue if necessary.


Edited by protoman1008, 03 January 2018 - 09:54 AM.





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