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#1 removed_xKennyx

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Posted 27 November 2017 - 07:15 AM

Hello,

 

i register me on ( https://www.cnc-online.net/de/ ) but i dont become the verified e-mail to activate my account there, ToxicShock activate me here that i can open a topic (thank you) for this problem.

 

mfg

 

Kenny

 

ps: Sorry for my english :(



#2 ToxicShock

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Posted 27 November 2017 - 03:45 PM

Hi Again. I had to delete your profile from the server database. Please could you try to log into the C&C:Online web site (use your credentials from here). If we are lucky, that should copy your account over from here and you should be able to log in and set up your server account.

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#3 removed_xKennyx

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Posted 27 November 2017 - 04:12 PM

it dont work :(  it´s the same massage    " Dieses Konto wurde noch nicht aktiviert. Bitte folge dem Aktivierungslink, der dir per E-Mail gesendet wurde."  it say´s not activ



#4 ToxicShock

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Posted 27 November 2017 - 04:31 PM

God damn it! Can you try again. I deleted the profile again. It successfully copied you to the database last time, for some reason without your email. Do you mind trying again?

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#5 removed_xKennyx

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Posted 27 November 2017 - 04:51 PM

same message again but i get the e-mail now with the link , but it calld me this "

Aktivierung Fehlgeschlagen

Kontoaktivierung fehlgeschlagen. Bitte kontaktiere uns in der Support-Sektion."

 

maybe delet the full account and try an other e-mail adress?



#6 ToxicShock

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Posted 27 November 2017 - 05:05 PM

Yeah, I am guessing that that might be easier, if you don't mind doing that. If you create a new account with a new email address, I can change the name to xKennyx once it is all working (if you want).

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#7 removed_xKennyx

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Posted 27 November 2017 - 05:31 PM

ok thats great :) i create new one and write the name here for namechange



#8 xKennyx

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Posted 27 November 2017 - 05:35 PM

ok with google mail it workd fine,   here the new account  https://forums.revor...305-xkenny2x/  and thank you very mutch for help :)



#9 ToxicShock

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Posted 27 November 2017 - 07:48 PM

Do you want me to change everything (including all of your log in details) to be xKennyx (as it was before). Please confirm that you do and I will effect the change tomorrow morning.

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#10 xKennyx

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Posted 28 November 2017 - 11:49 AM

It's enough to change my name to xKennyx, the log in details can remain the same. Thank you very much :)



#11 ToxicShock

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Posted 29 November 2017 - 08:12 AM

I've done that. Please could you check that everything works. All of the xKenny2x log in details should remain unchanged. Please could you make a new nick name for in game too. You've not done that yet so I can't check whether that is working properly.

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#12 xKennyx

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Posted 01 December 2017 - 01:03 PM

hello, it looks that´s everything work tank you, only one thing is wrong, my login name on webside and forum is the old login name but when i log in it shows the new one , but its ok :) everything is fine so , thank you very mutch for your help



#13 Proudleb

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Posted 02 December 2017 - 02:49 PM

Hi ToxicShock

 

I have same issue, when I try to Log in to https://cnc-online.n.../connect/login/

 

I get: 

  • The username or password supplied is not valid

 

I am told to log in with the same credentials i use for Revora Forums,  which works fine.  

 

What Can I do ?

 

Thanks.



#14 ToxicShock

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Posted 03 December 2017 - 07:44 AM

Is this still happening? It can sometimes take a short while to update when you create a new account. Your account is in the server database now though and fully activated.

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