Hey me and a friend are trying to play the game but repeatedly run into this issue, since other people are able to use the game we assume the issue stems from a mistake we made but are unsure.
When logging in we are using our account we made on this website and running the game from T3A:Online.
Any help would be appreciated and sorry if we are just being idiots.
PS. I searched around this forum and found an instance of people having similar issues but theirs was caused by bad usernames which I don't think relates to us.