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"Could not Connect to Backend Server" Issue for C&C Kane's Wrath


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#1 Velucius

Velucius
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Posted 05 May 2018 - 05:23 PM

Hi, 

 

I have a normal steam version of C&C Kane's Wrath and i was trying to login into the C&C online servers but have an issue where i got a "could not connect to Backend Server" error message after pressing 'log-in'. 

 

I tried this multiple times around 1.00am GMT+8 but to no avail. 

 

From the CNCOnline_Log.txt, the following was reported

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

----- C&C:Online Launcher Start -----
Game: Kane's Wrath
Kane's Wrath Install Path: D:\Games\Steam\steamapps\common\Command and Conquer 3 - Kane's Wrath\
Started game with: ""D:\Games\Steam\steamapps\common\Command and Conquer 3 - Kane's Wrath\CNC3EP1.exe""
Caught CREATE_PROCESS_DEBUG_EVENT from Kane's Wrath. Detaching...
Found game.dat process. PID 8852
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
And the Network test returned sucessful, with the following message: 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
===========
  SUCCESS
===========
Received 3 pings from nntest.cnc-online.net:40000.
NAT negotiation works with your router and connection.
==> You do not have to use port forwarding.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Additionally, i have checked the relevant IP addresses within the game and on my computer and verified that it matches my local ip address from the IPCONFIG command in command prompt. 

 

Im on x64 Windows 10 Pro, Ver 1709, with a Ryzen 1500X, GTX960 and 8GB RAM

 

Thank you



#2 ToxicShock

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Posted 06 May 2018 - 01:15 PM

I have sent you a PM with a solution which we're testing. If anyone else wants that solution to try, please make your own topic and post your error log.

Gamereplays.org staff - Shatabrick admin.





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