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[RED ALERT 3] Could not connect to backend server.

Started by 2krEZzy4U, Jul 04 2018 03:52 PM

red alert 3 login connection

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9 replies to this topic

#1 2krEZzy4U

New Members
4 posts

Posted 04 July 2018 - 03:52 PM

So I just started playing Red Alert 3 with C&C:Online and try out the online feature to see if I can play Co-op mode with a friend of mine. And it appears that everytime I tried to log in with my credentials, it just keeps saying that the game could not connect to backend server. Even if my computer's firewall has been turned off and I already hooked the game with the C&C:Online launcher, I keep getting the same ol' error at every login attempt.

GAME VERSION: Normal (Version 1.12)

OPERATING SYSTEM: Windows 7

CONNECTION DIAGNOSTIC TOOL:

Using server nntest.cnc-online.net:30000
Bound to local port 53093
Bound to local alternate port 53094
Resolving hostname ‘nntest.cnc-online.net’…
Resolve server host to be ’37.247.49.213’
Sending client INIT from port 53093 to nntest.cnc-online.net:30000
Received server INIT [117938]
Our public address is <censored>:25803
Sending client INIT2 [117938] from port 53094 to nntest.cnc-online.net:30000
Received server INIT2 [117938]
Our alternate public address is <censored>:25804
Sending client START [117938] from port 53094 to nntest.cnc-online.net:30000
Received server PING(1) [117938]
Received server PING(1) [117938]
Received server PING(2) [117938]

===========
SUCCESS
===========
Received 3 pings from nntest.cnc-online.net:4341880
NAT negotiation works with your router and connection.
==> You do not have to use port forwarding.
Error in _data_recevied: system:676 Unknown error
Press any key to continue…

Edited by protoman1008, 04 July 2018 - 04:16 PM.

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#2 Guest_protoman1008_*

Guests

Posted 04 July 2018 - 04:15 PM

Make sure you hook Red Alert 3 in the menu on top of the launcher app first. http://prntscr.com/k2ig9f
Then close the launcher and start Red Alert 3 by shortcut or Origin/Steam client.
Click the Red Alert 3 button, that should do the trick.

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#3 2krEZzy4U

New Members
4 posts

Posted 05 July 2018 - 04:46 PM

I already did that, and I ended up launching the game without having to launch the C&C:Online launcher first. Is that suppose to happen? Regardless, I'm still having the same issue of being unable to log in due to being unable to connect to backend server.

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#4 Guest_protoman1008_*

Guests

Posted 05 July 2018 - 05:42 PM

I'll sent you our experimental launcher.

Hopefully that'll solve the Backend Server issue or other future problems that might occur.

You should receive it in a few minutes or so in your PM inbox.

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#5 2krEZzy4U

New Members
4 posts

Posted 07 July 2018 - 05:11 AM

Well shoot, not even that solved the issue. Is it probably because I'm running on Wineskin? Call me a dummy, but if that was the real issue behind the error, then I guess I should've told you that in the first post.

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#6 Guest_protoman1008_*

Guests

Posted 07 July 2018 - 09:43 AM

I'm not sure how Wineskin works since I'm not an Mac user myself.

Is it an emulator that emulates Windows by ISO or other methods?

If it's an full Windows 7/8.1 or 10 OS I could sent you an experimental launcher, then again... I can't confirm it to be a working fix.

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#7 2krEZzy4U

New Members
4 posts

Posted 07 July 2018 - 01:01 PM

Okay, so I did some research by looking at the archived forum posts and it appears that running Windows via Boot Camp should make it work properly. I guess I should've looked harder before posting this thread. I'm trying it out now...