14 replies to this topic

[ho7778]

Hi, i'm mett

I'm having connection problems in generals zh TFD I can't login , it says "checking for updates" and then : unable to establish connecion...check your internet connection . I don't have internet problem . I use windows 10 and I'm having this problem for 3-4 days.(game worked before) 

 

@toxicshock here's the test results:

 

 

Using server nntest.cnc-online.net:30000

Bound to local port 57492

Bound to local alternate port 57493

Resolving hostname 'nntest.cnc-online.net'...

Resolved server host to be '37.247.49.213'

Sending client INIT from port 57492 to nntest.cnc-online.net:30000

Received server INIT [833923]

Our public address is 151.234.36.182:57492

Sending client INIT2 [833923] from port 57493 to nntest.cnc-online.net:30000

Received server INIT2 [833923]

Our alternate public address is 151.234.36.182:57493

Sending cient START [833923] from port 57493 to nntest.cnc-online.net:30000

Received server START [833923]

Server extra port is 40000

Sending client PING [833923] from port 57492 to nntest.cnc-online.net:40000

Received server PING(2) [833923]

Received server PING(3) [833923]

Received server PING(4) [833923]

 

===========

  SUCCESS

===========

Received 3 pings from nntest.cnc-online.net:40000.

NAT negotiation works with your router and connection.

==> You do not have to use port forwarding.

Press any key to continue . . .

Edited by ho7778, 23 September 2018 - 07:33 AM.

[ho7778]

Test-NetConnection peerchat.server.cnc-online.net -port 6667 

 

 

here's the result:

 

 

ComputerName           : peerchat.server.cnc-online.net

RemoteAddress          : 185.17.144.132

RemotePort             : 6667

InterfaceAlias         : Ethernet

SourceAddress          : 192.168.1.100

PingSucceeded          : True

PingReplyDetails (RTT) : 175 ms

TcpTestSucceeded       : True

 

 

 

also I have only one IP in game options and I'm not using hamachi.

[ToxicShock]

You have 92.168.1.100 as your Online IP in Options?

[ho7778]

You have 92.168.1.100 as your Online IP in Options?

yes.

[ToxicShock]

Hmmmm.   OK, can you try to log in and then post in here immediately afterwards so I can trace that in the server log.     I have to say, many people from your part of the world have cured all of their problems by using a VPN.     That is something we can try when we have eliminated other solutions.

[ho7778]

i just tried to login

[ho7778]

Hmmmm.   OK, can you try to log in and then post in here immediately afterwards so I can trace that in the server log.     I have to say, many people from your part of the world have cured all of their problems by using a VPN.     That is something we can try when we have eliminated other solutions.

I used vpn and didn't connect. 

[ToxicShock]

There is no trace of you at all in the log from yesterday, suggesting a major connection failure at your end (usually some services connect, even if the main connection fails).  It could be a firewall issue or Gentools failed to patch the game.     Do you have an exception for ZH in Windows Firewall?    Can you try switching it off temporarily? 

[ho7778]

I have tried turning off firewall and didn't work. BTW it worked by Windscribe VPN , I could login but I need portforwarding to be able to connect to other players  so using windscibe vpn doesn't help much.

I think the problem is from my internet provider . the only reason I was doubtful about this, is that other ppl reported the same problem in the same period of time so I was thinking there should be a problem with servers etc... but I guess not.

anyways....thx for your help sir.

[ho7778]

There is no trace of you at all in the log from yesterday, suggesting a major connection failure at your end (usually some services connect, even if the main connection fails).  It could be a firewall issue or Gentools failed to patch the game.     Do you have an exception for ZH in Windows Firewall?    Can you try switching it off temporarily? 

hi, 

Would you give me your idea on this? i'm getting MAD!

this problem is from either : 

1.PC:

       _documents:like options.ini file

       _installed things that are making trouble (like windows updates)

       _firewall

       _internet options (like vpn,ports etc)

       _the game itself(game can't connect to internet)

       _windows 10

2.MY ROUTER

3.GAME SERVERS

4.MY ISP(my internet)

 

and here we go:

       _documents: cant be because I deleted every document like options.ini , gentool folder etc and nothing worked

       _installed software:cant be. because I restored my pc and also reinstalled my windows 10

       _firewall: cant be I turned off the firewalls still didnt work

       _internet options:not sure about this one however if u reinstall windows all options and drivers should get reset, right? 

       _game itself:can't be because it worked before also the notification about world series shows up, so it means my game can connect to internet(also proves that it's not firewall problem) also ingame options cant be the problem since I tested them all

       _windows 10 : can't be because I reinstalled it and the game worked before on windows 10

       _modem:can't be because I used my old router , still the same thing . also reset my modem, and nothing changed . 

       _game severs: not sure but imo game servers can't be the problem because if it was, it should not have worked for other ppl

       _my ISP: can't be because if it was my ISP for example blocking ports etc...then it would work with vpn

 

VPN doesn't make it work. only windscribe vpn and I understood the reason. when you turn on winderscribe it makes a dial-up connection ( it can be seen in internet options in control panel ) while others like hotspot shield etc don't

so it seems it's the dial up which actually works not my own internet 

LOL

Edited by ho7778, 02 October 2018 - 01:48 PM.

[ToxicShock]

Windscribe shouldn't make a dial up connection.  :S

 

Can you turn on Windscribe, open a command prompt and type IPCONFIG. Post the output in here.

[ho7778]

 

Windscribe shouldn't make a dial up connection.  :S

 

Can you turn on Windscribe, open a command prompt and type IPCONFIG. Post the output in here.

PPP adapter Windscribe IKEv2:

 

   Connection-specific DNS Suffix  . :

   IPv4 Address. . . . . . . . . . . : 10.121.205.171

   Subnet Mask . . . . . . . . . . . : 255.255.255.255

   Default Gateway . . . . . . . . . : 0.0.0.0

 

Ethernet adapter Ethernet 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

 

Ethernet adapter Ethernet 3:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

 

Ethernet adapter Ethernet:

 

   Connection-specific DNS Suffix  . :

   IPv4 Address. . . . . . . . . . . : 192.168.1.10

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.1.1

[ho7778]

Edited by ho7778, 20 November 2018 - 03:50 PM.