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Activated on Revora, not on C&C online


Best Answer ToxicShock, 06 November 2018 - 08:32 AM

I can remove your email address from the account you are using so you can use it again. Let's try that. I have done that so you should be good to go. Go to the full post


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#1 removed_BladeElement

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Posted 04 November 2018 - 12:51 PM

Hi,

 

I have some issues registering on C&C Online, when I try to login with my Revora account I still get the email verification message below although I believe I have completed my profile here on Revora.

 

This account has not been activated yet. Please follow the activation link sent to you by e-mail.

 

 

When I created my profile on Revora I had to change my email address in the forum as I did not receive the confirmation email using my original address, that may be the issue as it appears similar to this forum post:

https://forums.revor...line/?p=1078353

 

Can you delete my account on cnc-online.net so I can create a new server account? Would be best if I can use this Revora account, If I have to use another email I'm afraid I run into issues with not receiving the activation email again.

 

Thanks,

Erik



#2 Guest_protoman1008_*

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Posted 04 November 2018 - 03:23 PM

I've notified the Server Admin about this.

 

He should be able to respond whenever time allows him to.



#3 ToxicShock

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Posted 05 November 2018 - 08:22 AM

I've deleted the account (there were a number of problems). Please could you go onto the C&C:Online web site and log in there using your credentials from here. That should create your server account and attach it to your current profile on here. DO NOT (please!) create a new account; just log in as if you already have an account. If you attempt to make a new account manually, that will make for world of problems (besides being against the forum rules). Just go to the site and log in using the credentials you use to log in here. You should then be able to set up your server account (by adding a server password and log in name for the games).    Please let me know if you have any problems while doing that.


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#4 removed_BladeElement

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Posted 05 November 2018 - 04:11 PM

Thanks for looking into this.

Unfortunately I still receive the same "...account not activated yet" message on C&C Online when I try to login using the credentials I have here on the forum.



#5 ToxicShock

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Posted 05 November 2018 - 05:02 PM

Another server account has been created but, again, it does not have your email address attached to it. That is core of the problem. That normally happens because the address is already found in the database (on an old or forgotten account or something like that). That is not the case here. I think we are going to have to try that exercise again and if it does not work this time we may need to ask you to change your email address or create a new forum account.

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#6 removed_BladeElement

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Posted 05 November 2018 - 06:51 PM

Thank you for your patience with this.

It still does not work, no change on my end compared to earlier attempts.

Do you want me to create a brand new account using a different email, or can you delete my current account (here on the forum too) so I use the same address?

 

Thanks,

ES



#7 ToxicShock

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Posted 06 November 2018 - 08:32 AM   Best Answer

I can remove your email address from the account you are using so you can use it again. Let's try that. I have done that so you should be good to go.

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#8 removed_BladeElement

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Posted 06 November 2018 - 09:45 AM

I created the new account on the server using the same email and logged in in-game, it works now. Not sure exactly what caused all this, maybe it all started with not receiving the activation email and then changing the address.

Anyway, thanks for your help! 



#9 ToxicShock

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Posted 06 November 2018 - 10:40 AM

Good news that it works.   Can you just make sure you can get onto these forums with your new account (could you make a new post in here).   Once you have done that I should deactivate the account you're posting from now (which does not have an email address attached to it).


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#10 TheBladeElement

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Posted 09 November 2018 - 09:38 AM

Sorry for the delay...access to the forums work fine with (this) new account so you can deactivate the old one.

 

Thanks



#11 ToxicShock

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Posted 09 November 2018 - 05:38 PM

Thank you for letting me know. The name of the old account is available again, in case (for any reason) you want us to rename your new account to the old name.

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#12 cellus94

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Posted 30 December 2018 - 10:30 PM

Hi iv'e signed up about hour ago now and still waiting for one confirmation email to get to me so i may finish activating my account.

if anyone could help me with this issue much appreciated - i have read the above conversations and tried relevant steps of what may work 



#13 ToxicShock

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Posted 31 December 2018 - 07:48 AM

I can help you with that.    Please could you make a new topic and we can work from there (this topic is marked as solved).


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#14 Splav

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Posted 07 January 2019 - 08:40 PM

Hello,

I have one problem with the account,

I open a game with the launcher, go to Online Check, try my email/pass, which is created in this forum, but it writes "account not found". What`s the meaning of this and how to fix it? Thank you.



#15 Edvin2090

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Posted 08 January 2019 - 05:57 PM

https://forums.revor...es/#entry963069

Make your own topic whit as much details as you can.

Hello,
I have one problem with the account,
I open a game with the launcher, go to Online Check, try my email/pass, which is created in this forum, but it writes "account not found". What`s the meaning of this and how to fix it? Thank you.


mabye this will help you whit your cnc problem https://forums.revor...sues-solutions/

rember to give as mutch info as you can befor posting support tickets this will help you. https://forums.revor...-report-issues/




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