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Game Freezes Upon Hitting Online


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#1 CaptainCaCtus

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Posted 15 December 2018 - 03:31 AM

On my cousin's laptop C&C 3 and Kanes Wrath both crash upon hitting the online button and after a few minutes it displays the error "CANNOT CONNECT" "Unable to establish a connection with the kane's wrath servers. please check your internet connection"



#2 ToxicShock

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Posted 15 December 2018 - 09:46 AM

Please could you post your error log; see How to Report Issues  for instructions.


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#3 Trench123

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Posted 14 January 2019 - 10:38 AM

I might have the same problem so here is my error log:

 


----- C&C:Online Launcher Start -----
Game: Kane's Wrath
Kane's Wrath Install Path: C:\Program Files (x86)\Steam\steamapps\common\Command and Conquer 3 - Kane's Wrath\
Started game with: ""C:\Program Files (x86)\Steam\steamapps\common\Command and Conquer 3 - Kane's Wrath\CNC3EP1.exe""
Caught CREATE_PROCESS_DEBUG_EVENT from Kane's Wrath. Detaching...
Found game.dat process. PID 1656
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582

----- C&C:Online Launcher Start -----
Game: Kane's Wrath
Kane's Wrath Install Path: C:\Program Files (x86)\Steam\steamapps\common\Command and Conquer 3 - Kane's Wrath\
Started game with: ""C:\Program Files (x86)\Steam\steamapps\common\Command and Conquer 3 - Kane's Wrath\CNC3EP1.exe""
Caught CREATE_PROCESS_DEBUG_EVENT from Kane's Wrath. Detaching...
Found game.dat process. PID 165611612
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582


#4 ToxicShock

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Posted 15 January 2019 - 05:43 PM

Are you using Win 10?   If so, please could you open Windows PowerShell (type PowerShell at the start menu) and in the window type and enter

Test-NetConnection peerchat.server.cnc-online.net -port 6667

Then post the output in here.   


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