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the specified online id or account name is already in use. Please try using a different one


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#1 mauritiuspilot

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Posted 03 January 2019 - 06:59 AM

Hello,

 

trust you are well

 

happy new year

 

For some reason I cannot log in the game with my ID mauritiuspilot anymore.

 

I get the following error message:

 

the specified online id or account name is already in use. Please try using a different one.

 

thank you for your help

 

very best regards

 

mauritius



#2 ToxicShock

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Posted 04 January 2019 - 08:37 AM

Hi Mauritius.   You must be entering your server log-in name incorrectly.   As you had this working previously, that is the only probable explanation.   

 

E:   I see that you got online and played yesterday after you made your post, so that must be it?


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#3 mauritiuspilot

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Posted 06 January 2019 - 01:28 PM

hello,

i can play on another name. it is not accepting mauritiuspilot



#4 StrikerHedgefox

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Posted 07 January 2019 - 03:24 AM

I am having the same issue, but I can't even get online, at all, never could.



#5 Edvin2090

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Posted 07 January 2019 - 04:00 PM

I am having the same issue, but I can't even get online, at all, never could.

 

make a separate post. use this to make it as easy to help you with as you can https://forums.revor...-report-issues/

and have you tired the stuff here? https://forums.revor...sues-solutions/

 


mabye this will help you whit your cnc problem https://forums.revor...sues-solutions/

rember to give as mutch info as you can befor posting support tickets this will help you. https://forums.revor...-report-issues/


#6 ToxicShock

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Posted 07 January 2019 - 04:36 PM

hello,
i can play on another name. it is not accepting mauritiuspilot


Can you try something for me. Go to your server account on the C&C:Online web site and change your server log in name to something else (I know that that is not something you supply when you log in to RA3).

I think we have had odd things happening in the past where the user name / log in name is the same as the nick name. I have only ever seen that in RA3 and the phenomenon is so far unexplained.

Can you try that?

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#7 mauritiuspilot

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Posted 23 January 2019 - 05:05 AM

hello.

it still telles me the user in already in use.

i hve tried other names and the names works ingame but not mauritiuspilot

can you delete this for me?



#8 mauritiuspilot

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Posted 23 January 2019 - 05:09 AM

on shatabrick the nickname mauritiuspilot does not exist



#9 ToxicShock

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Posted 23 January 2019 - 03:24 PM

I am looking at the nick name on shatabrick right now. http://www.shatabric...=mauritiuspilot

Am I missing something?

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#10 mauritiuspilot

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Posted 24 January 2019 - 07:31 AM

I do not understand why for me it says the nickname does not exist

still i cannot use it ingame. Please kindly help

thank you very much



#11 mauritiuspilot

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Posted 24 January 2019 - 07:47 AM

I just try to log in ingame again with mauritiuspilot

 

same error message:

 

the specified online id or account name is already in use. Please try using a different one. 

 

What does it mean already in use?



#12 ToxicShock

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Posted 24 January 2019 - 05:03 PM

I don't know (it is a fault of some kind).    Did you change your server log in name like I asked?    It doesn't look like you did.     Having seen this problem a few times, I think that might be the reason.


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#13 mauritiuspilot

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Posted 25 January 2019 - 12:26 AM

no i did not change the log in name. everything was fine. and at one point i made a mistake i clicked on delete instead of log in: since then i cannot use mauritiuspilot anymore






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