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Red Alert 3 A system Error occured

ra3 red alert 3 technical support tech support help

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#1 CAP

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Posted 13 February 2019 - 11:56 AM

So like the title says, I get a system error when trying to log in to RA3. I'm on the Ultimate Collection on origin. I'm fairly sure I have the latest stuff all installed. My other CnC games are working fine with the same login details that I've been using. I'm on Windows 7. I did look at the read before titles, I don't believe I saw a common issue relating this. 
 
But it tells me that a system error occurred and that I should contact customer service.
 
this is the log 
 
----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\
Started game with: ""C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\RA3.exe" "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
Found game.dat process. PID 10076
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582
 
 
----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\
Started game with: ""C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\RA3.exe" "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
Found game.dat process. PID 100766812
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582
 
 
----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\
Started game with: ""C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\RA3.exe" "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
Found game.dat process. PID 1007668125308
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582



#2 Edvin2090

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Posted 13 February 2019 - 01:25 PM

- I bought the games on Origin and the C&C:Online launcher keeps saying the installation cannot be found. Or: You can not login.
Make sure to run the game with admin rights.
Solution 1 (Generals & Zero Hour):
1) Install the fixed launchers (applicable only if you have the Ultimate Collection via Origin)

mabye this will help you whit your cnc problem https://forums.revor...sues-solutions/

rember to give as mutch info as you can befor posting support tickets this will help you. https://forums.revor...-report-issues/

If you want to reach me faster for some support, feel free to join our discord server. https://discord.gg/hPPfJT3 
You can tagg either me @edvin#2274 or @tech support in the chat #support 


#3 Edvin2090

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Posted 13 February 2019 - 01:26 PM

- I bought the games on Origin and the C&C:Online launcher keeps saying the installation cannot be found. Or: You can not login.
Make sure to run the game with admin rights.
Solution 1 (Generals & Zero Hour):
1) Install the fixed launchers (applicable only if you have the Ultimate Collection via Origin)


https://bibber.eu/do...tion-launchers/

Have you tried this?

mabye this will help you whit your cnc problem https://forums.revor...sues-solutions/

rember to give as mutch info as you can befor posting support tickets this will help you. https://forums.revor...-report-issues/

If you want to reach me faster for some support, feel free to join our discord server. https://discord.gg/hPPfJT3 
You can tagg either me @edvin#2274 or @tech support in the chat #support 


#4 ToxicShock

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Posted 14 February 2019 - 04:02 PM

Please see your other topic.  https://forums.revor...-error-occured/

 

I am going to close this one.   I think this is a problem with your email address.


Gamereplays.org staff - Shatabrick admin.






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