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Red Alert 3 A system Error occured

ra3 red alert 3 technical support tech support help

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#1 CAP

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Posted 13 February 2019 - 11:56 AM

So like the title says, I get a system error when trying to log in to RA3. I'm on the Ultimate Collection on origin. I'm fairly sure I have the latest stuff all installed. My other CnC games are working fine with the same login details that I've been using. I'm on Windows 7. I did look at the read before titles, I don't believe I saw a common issue relating this. 
 
But it tells me that a system error occurred and that I should contact customer service.
 
this is the log 
 
----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\
Started game with: ""C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\RA3.exe" "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
Found game.dat process. PID 10076
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582
 
 
----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\
Started game with: ""C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\RA3.exe" "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
Found game.dat process. PID 100766812
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582
 
 
----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\
Started game with: ""C:\Program Files (x86)\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\RA3.exe" "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
Found game.dat process. PID 1007668125308
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582



#2 ToxicShock

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Posted 14 February 2019 - 07:56 AM

Have you tried any of the other games that use your email address (rather than your log in name) to log in (i.e. ZH or Generals)?

 

I think that might be part of the problem, although the log was not very helpful.


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