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Best Answer Rcruzj98, 31 March 2019 - 04:46 AM

I ended up returning the laptop .. I then bought a Lenovo Laptop with a Nvidia Geforce graphics card installed and now the game works fine ..on Windows 10 ..  i installed in like normal and now no problems other then the occasional game crash here in there... Thanks to all for the help though .   

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#1 Rcruzj98

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Posted 13 March 2019 - 12:39 PM

I recently bought new Laptop with Windows 10 installed .. and when I Install Steam versoin of CNC 3 TW and KW  and try to launch with cnc online application I get a message telling me I need Direct x 9.0 or a later versoin .. I checked what Direct x my new laptop had and it has Direct X 12 installed and updated .  Is there a solution for me to get my game running on Windows 10 ?

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#2 ToxicShock

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Posted 18 March 2019 - 04:57 PM

Can you get the games to run normally if you start them without C&C:Online.   i.e. if you play skirmish against the PC?


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#3 Cruzito

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Posted 19 March 2019 - 05:05 AM

I tried installing the game with disc , with origins , and with steam , and i tried launching it the normal way , by clicking on the desktop icon without cnc-online app and with cnc-online app. I get the same message . Apparently windows 10 comes installed with DirectX 12 and the game does not recognize it . I’ve tried installing a DirectX end user runtime that is suppose to fix the problem but I’ve had no such luck. I’ve talked to other players online using my old laptop with windows 8 and they say they are running the game on windows 10 with no problem . Am I missing something here ?I want to play CNC TW and KW on new
Laptop but cannot get passed this message. Can you help me ?

#4 ToxicShock

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Posted 19 March 2019 - 12:32 PM

Why do you have two accounts? If so, why?

I think we've had this problem once before and I can't remember the solution. I've linked another member of staff in here who might know the answer but you should probably take this to Steam or Origin because this is not really an C&C:Online problem (not that that bothers us) and so they will probably be better equipped to help with this.

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#5 Rcruzj98

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Posted 19 March 2019 - 02:47 PM

Is this forum only for issues with the cnc-online launcher or I thought for any problems within the CNC universe?

#6 ToxicShock

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Posted 19 March 2019 - 03:21 PM

This is meant to be for C&C:Online but we do try to help with other C&C related problems when we can.

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#7 Cruzito

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Posted 19 March 2019 - 05:04 PM

Well I don’t think it’s specificallly a steam or origin problem because I have tried installing game with CD as well with the same pesky problem . What the problem is is CNC TW and KW only recognize DirectX 9 , 10 , and 11 ... windows 10 comes preinstalled with DirectX 12 and you cannot uninstall it or downgrade it . I know there is a solution because I’ve read about and talk to peoples online who are running the game on Windows 10 . I’ve tried most of the solution after googleing it and most direct you to Microsoft website to download different directx solution but they do not work . Is there anything you can suggest to help

#8 Guest_protoman1008_*

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Posted 19 March 2019 - 11:10 PM

You're probably missing the Direct X 9.0c runtime library.

 

Install that and give it another try, finger crossed that'll solve it.

 

 

Edit

 

After checking the other posts with my sleep drunk head, I think you're probably using an laptop with a Intel HD Graphics card.

 

Some have reported(how stupid it may look or sound) the following to be a potential solution.

 

It's a try worth, if that didn't fixed that, simply revert the made change back and see what other solutions are.


Edited by protoman1008, 19 March 2019 - 11:50 PM.
Yep, the post edit meister is back at it again.


#9 ToxicShock

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Posted 20 March 2019 - 09:48 AM

:wub:


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#10 Rcruzj98

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Posted 31 March 2019 - 04:46 AM   Best Answer

I ended up returning the laptop .. I then bought a Lenovo Laptop with a Nvidia Geforce graphics card installed and now the game works fine ..on Windows 10 ..  i installed in like normal and now no problems other then the occasional game crash here in there... Thanks to all for the help though .   



#11 ToxicShock

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Posted 02 April 2019 - 06:57 PM

:thumbsupcool:


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