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Zero Hour won't start, creates an error

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#1 T2000

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Posted 20 May 2019 - 01:27 PM

When I launch Zero Hour I see the launch screen and then Windows throws an error. In the profile folder there is a text file called ReleaseCrashInfo.txt and it reads:


Release Crash at Mon May 20 06:54:17 2019
; Reason Uncaught Exception during initialization.
  <Unknown>(-1) : <Unknown> 0x76ED98D5



I don't have any Windows errors in the Event Viewer.



Running Windows 7 Ultimate 64.



The game did create an options.ini file. There are only two files in the profile folder; ReleaseCrashInfo.txt and options.ini

#2 T2000

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Posted 26 May 2019 - 08:26 AM


#3 ToxicShock


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Posted 04 June 2019 - 06:57 AM

I think this issue is probably unrelated to C&C:Online.   You are best asking in the Gentool Support forum or technical support on Gamereplays.





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#4 xezon


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Posted 04 June 2019 - 10:03 AM

Please identify if the issue is related to the game itself, or GenTool - if you installed it.

Gain access to CNC Online servers by using GenTool for Generals and Zero Hour.



"GenTool provides enhanced game controls and optimizations to maximize your online gaming experience. Additionally it comes with three anti cheat solutions for Generals and Zero Hour. The program is easy to install and is fully functional with C&C Generals 1.8, C&C Generals Zero Hour 1.04, Generals Deluxe Edition, The First Decade and The Ultimate Collection."

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