11 replies to this topic

[Maxell]

Greetings.
When I want to connect to the server (Multiplayer -> Online-> Login) the game writes: Could not connect to C&C Generals Zero Hour Online. This same in Generals

I use normal instalation game (last patch 1.08 /1.04).
GenPatcher_v1.2b
GenTool_v8.5

Account: Maxell
User ID     830246
Activated (Not Banned)
Windows 10

 

PS C:\Windows\System32\WindowsPowerShell\v1.0> Test-NetConnection peerchat.server.cnc-online.net -port 6667
ComputerName     : peerchat.server.cnc-online.net
RemoteAddress    : 185.17.144.132
RemotePort       : 6667
InterfaceAlias   : Ethernet 2
SourceAddress    : 192.168.0.14
TcpTestSucceeded : True

NATNegTest:
Using server nntest.cnc-online.net:30000
Bound to local port 65025
Bound to local alternate port 65026
Resolving hostname 'nntest.cnc-online.net'...
Resolved server host to be '37.247.49.213'
Sending client INIT from port 65025 to nntest.cnc-online.net:30000
Received server INIT [170377]
Our public address is 89.176.249.119:65025
Sending client INIT2 [170377] from port 65026 to nntest.cnc-online.net:30000
Received server INIT2 [170377]
Our alternate public address is 89.176.249.119:65026
Sending cient START [170377] from port 65026 to nntest.cnc-online.net:30000
Received server START [170377]
Server extra port is 40000
Sending client PING [170377] from port 65025 to nntest.cnc-online.net:40000
Received server PING(2) [170377]
Received server PING(3) [170377]
Received server PING(4) [170377]

===========
  SUCCESS
===========
Received 3 pings from nntest.cnc-online.net:40000.
NAT negotiation works with your router and connection.
==> You do not have to use port forwarding.
Press any key to continue . . .

Thank you in advance for your help

[Cervanthes]

hey there thx for this massive information  

where is your game from and have you tried playing with complete deactivated firewall

[Maxell]

Yes, I tried again now. Windows firewall disabled, antivirus (defender) disabled, firewall on the router also disabled.
I tried portforwanding as well.
27900, 27901 UDP - https://generalscent...to-play-online/

https://photos.app.g...YXGQxGVDx7GR5y6
 

I dont know how u mean "Where is your game from" ??
I use original ISO from torrents, becouse i havent cd drive in pc. But i use original serial numbers. I have original box game,but havent cdrom drive in PC

(Tried two different instalation game). But no way :/

I can put a drive in my computer and try to install from the original CD, but I don't think it will help.

[Maxell]

So I have a solution. I created a new account for the test and everything works.
So there is a problem with the account. I was looking for a connection problem, but there is a problem with the account all the time.
Can You check why I can't connect with the account: (Maybe the nickname is in the database? etc..)
User ID: 830246
Email: p*******a@email.cz
Account Name: Maxell

 

Test account that works and connects:
User ID: 832451
E-mail: p**********5@gmail.com
Account Name: Testerio

 

Thank you in advance for your help  

Edited by Maxell, 29 May 2021 - 07:22 AM.

[Cervanthes]

hey there

you will have tpo use a legit copy of the game in order to receive support becuase we do not support cracked copies  it also helps us to help you since with disc or origin/steam versions we know how to approach them and what errors they usually have. while with a torrent version its not even clear if the game will work at all 

if you are able to please deinstall your torrent version and use your legit copy

[Maxell]

I have the original game Deluxe edition and yesterday bought C&C: The Ultimate Collection Origin. I now have two legit games. Currently installed version of Origin.

I bought the Ultimate Collection Origin version because it was the last solution for me, but the bug is in the account.

https://photos.app.g...JNzQQyfWbYrxsPA

 

 

Thanks for helping with your account. Have a nice day.

[Maxell]

Please can you help with account? Thanks very much

[Maxell]

hey there

you will have tpo use a legit copy of the game in order to receive support becuase we do not support cracked copies  it also helps us to help you since with disc or origin/steam versions we know how to approach them and what errors they usually have. while with a torrent version its not even clear if the game will work at all 

if you are able to please deinstall your torrent version and use your legit copy

Please can you help with account? Thanks very much.

[Cervanthes]

 

hey there

you will have tpo use a legit copy of the game in order to receive support becuase we do not support cracked copies  it also helps us to help you since with disc or origin/steam versions we know how to approach them and what errors they usually have. while with a torrent version its not even clear if the game will work at all 

if you are able to please deinstall your torrent version and use your legit copy

Please can you help with account? Thanks very much.

 

heya so u cant log in with ur account ?

[Maxell]

 

 

hey there

you will have tpo use a legit copy of the game in order to receive support becuase we do not support cracked copies  it also helps us to help you since with disc or origin/steam versions we know how to approach them and what errors they usually have. while with a torrent version its not even clear if the game will work at all 

if you are able to please deinstall your torrent version and use your legit copy

Please can you help with account? Thanks very much.

 

heya so u cant log in with ur account ?

 

I cant. The game writes: Could not connect to C&C Generals Zero Hour Online

User ID: 830246
Email: p*******a@email.cz
Account Name: Maxell

 

but with this account i can join:
User ID: 832451
E-mail: p**********5@gmail.com
Account Name: Testerio

Maybe nickname in database etc.

 

Thanks for help

[Cervanthes]

 

 

 

hey there

you will have tpo use a legit copy of the game in order to receive support becuase we do not support cracked copies  it also helps us to help you since with disc or origin/steam versions we know how to approach them and what errors they usually have. while with a torrent version its not even clear if the game will work at all 

if you are able to please deinstall your torrent version and use your legit copy

Please can you help with account? Thanks very much.

 

heya so u cant log in with ur account ?

 

I cant. The game writes: Could not connect to C&C Generals Zero Hour Online

User ID: 830246
Email: p*******a@email.cz
Account Name: Maxell

 

but with this account i can join:
User ID: 832451
E-mail: p**********5@gmail.com
Account Name: Testerio

Maybe nickname in database etc.

 

Thanks for help

 

yeah that sounds like i need someone else to take a look at that

[Maxell]

 

 

 

 

hey there

you will have tpo use a legit copy of the game in order to receive support becuase we do not support cracked copies  it also helps us to help you since with disc or origin/steam versions we know how to approach them and what errors they usually have. while with a torrent version its not even clear if the game will work at all 

if you are able to please deinstall your torrent version and use your legit copy

Please can you help with account? Thanks very much.

 

heya so u cant log in with ur account ?

 

I cant. The game writes: Could not connect to C&C Generals Zero Hour Online

User ID: 830246
Email: p*******a@email.cz
Account Name: Maxell

 

but with this account i can join:
User ID: 832451
E-mail: p**********5@gmail.com
Account Name: Testerio

Maybe nickname in database etc.

 

Thanks for help

 

yeah that sounds like i need someone else to take a look at that

 

Thank You