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Keep getting Serious Error 10 min into every game!


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#1 acrevv23

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Posted 09 September 2021 - 01:33 AM

Hey all!

I recently installed the game on a new computer and I keep having my game crashing with the Serious Error about 10 min into every game I play... I am not alt tabbing or anything. I never had this problem on my old laptop... can anyone suggest any kind of fix for this?

I am running origins C&C zero hour ultimate collection. I followed dominators guide to installing so I have the windows 10 lancher fix already.

Is there some settings I need to disable or enable to stop this from happening? Can anyone think of antything I can do to stop this error from happening?



#2 acrevv23

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Posted 09 September 2021 - 02:38 AM

This is my last crash data... it was 15 min into playing the game this time.

Release Crash at Wed Sep 08 22:24:47 2021
; Reason Uncaught Exception in GameEngine::update
 
Last error:
Exception is access violation
WinMain at 401720
Error code: EXCEPTION_ACCESS_VIOLATION
Description: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Access address:00000000 was written to.
 
Stack Dump:
  <Unknown>(-1) : <Unknown> 0x6B81D152
 
Details:
Register dump...
Eip:6B81D152 Esp:001971BC Ebp:001971CC
Eax:096142C0 Ebx:00197254 Ecx:00001240
Edx:00000000 Esi:096142C0 Edi:00000000
EFlags:00210246 
CS:0023  SS:002b  DS:002b  ES:002b  FS:0053  GS:002b
EIP bytes dump...
 
Bytes at CS:EIP (6B81D152)  : F3 A4 5F 5E 8B E5 5D C2 0C 00 8B 4D FC 83 3D A0 FB 93 6B 02 0F 8D CE 01 00 00 8B 55 08 85 FF 74 
 
 
Current stack:


#3 ZF_Cervanthes

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Posted 11 September 2021 - 02:56 PM

can utell me which windows 10 fix u hgot from the game?


Greetings from Germany :D
if ur issue got solved please mark your post as answered it makes our work easier.
we also have a official discord server https://discord.gg/FbNJdMreQh   u can find me on there as Astolfo-Chan#5475 my dms should be open otherwise just pop a friend request :D
P.S. gamenights are held every friday for Kane´s Wrath, Red Alert 3 and Zero hour come by and enjoy some games! 


#4 acrevv23

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Posted 12 September 2021 - 12:35 AM

can utell me which windows 10 fix u hgot from the game?

I am not sure exactly, could it be that windows fix that is causing it? Do you have a link for a better one I can install? I followed dominators guide on youtube and used that link, it was from cncnz.com



#5 ZF_Cervanthes

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Posted 13 September 2021 - 01:34 PM

i usually always suggest going for genpatcher and installing the offline bundle   so i would recommend repairing your game installation and applying genpatcher to it 

if that does not work report back in  https://www.mediafir...ffline.zip/file <--- thats the genpatcher offline bundle


Greetings from Germany :D
if ur issue got solved please mark your post as answered it makes our work easier.
we also have a official discord server https://discord.gg/FbNJdMreQh   u can find me on there as Astolfo-Chan#5475 my dms should be open otherwise just pop a friend request :D
P.S. gamenights are held every friday for Kane´s Wrath, Red Alert 3 and Zero hour come by and enjoy some games! 


#6 acrevv23

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Posted 17 September 2021 - 01:51 AM

i usually always suggest going for genpatcher and installing the offline bundle   so i would recommend repairing your game installation and applying genpatcher to it 

if that does not work report back in  https://www.mediafir...ffline.zip/file <--- thats the genpatcher offline bundle

 

I tried doing exactly as you said and it still doesnt work :(

 

I have never expereienced this on any pc for zer hour in my 10 years playing. I dont know what to do. It lasts 10 min about then always crashes no matter what. One game lasted 20 min but I wasnt attacking much. As soon as I started attacking it crashed. Is there some kind of setting I should change in my pc?

 

I noticed the game freezes up... makes a repeating glitching noise for about 2 seconds then crashes to desktop with the troubleshooting serious error. It seems like the game is gettign glitched somehow, but its a fast brand new PC with a good graphics card. I am not sure what settings on my pc are causing this.....


Edited by acrevv23, 17 September 2021 - 01:58 AM.


#7 ZF_Cervanthes

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Posted 19 September 2021 - 07:03 PM

i forwarded your case to medstar he is by far our best tech supporter and he probs knows how to deal with your problem


Greetings from Germany :D
if ur issue got solved please mark your post as answered it makes our work easier.
we also have a official discord server https://discord.gg/FbNJdMreQh   u can find me on there as Astolfo-Chan#5475 my dms should be open otherwise just pop a friend request :D
P.S. gamenights are held every friday for Kane´s Wrath, Red Alert 3 and Zero hour come by and enjoy some games! 


#8 acrevv23

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Posted 22 September 2021 - 07:54 PM

i forwarded your case to medstar he is by far our best tech supporter and he probs knows how to deal with your problem

 

That would be awesome if he can solve this... I have tried everything I can think of and it is still happening about 10 min into every game I play.

 

Any update from him yet?



#9 ZF_Cervanthes

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Posted 22 September 2021 - 08:11 PM

he is very busy with uni but i informed him and he will look into it as soon as he has time

 

 

i forwarded your case to medstar he is by far our best tech supporter and he probs knows how to deal with your problem

 

That would be awesome if he can solve this... I have tried everything I can think of and it is still happening about 10 min into every game I play.

 

Any update from him yet?

 


Greetings from Germany :D
if ur issue got solved please mark your post as answered it makes our work easier.
we also have a official discord server https://discord.gg/FbNJdMreQh   u can find me on there as Astolfo-Chan#5475 my dms should be open otherwise just pop a friend request :D
P.S. gamenights are held every friday for Kane´s Wrath, Red Alert 3 and Zero hour come by and enjoy some games! 


#10 acrevv23

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Posted 23 September 2021 - 07:09 PM

Aw

 

 

he is very busy with uni but i informed him and he will look into it as soon as he has time

 

 

i forwarded your case to medstar he is by far our best tech supporter and he probs knows how to deal with your problem

 

That would be awesome if he can solve this... I have tried everything I can think of and it is still happening about 10 min into every game I play.

 

Any update from him yet?

 

 

 

Aesome thank you so much! I would love to get this figured out... it must be a setting on my computer which I need to either turn off or enable or something like that. 



#11 Edvin2090

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Posted Yesterday, 08:54 AM

Bump, give medstar a friendly reminder i would say. :) 


mabye this will help you whit your cnc problem https://forums.revor...sues-solutions/

rember to give as mutch info as you can befor posting support tickets this will help you. https://forums.revor...-report-issues/

If you want to reach me faster for some support, feel free to join our discord server. https://discord.gg/hPPfJT3
You can tagg either me @edvin#2274 or @tech support in the chat #support




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