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[READ BEFORE POSTING] Common Issues & Solutions


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#1 ZF_Cervanthes

ZF_Cervanthes

    God Emperor of Technical Support

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  • 833 posts
  • Location:Shadow Realm
  • Projects:CNC:Online-MP, CNC-Modmail, Network and Con fixes, Anti scam and phish Systems
  •  Sir TypeAlot That Nurd from C&C:Online (Warning there might be a textwall incoming)
  • Division:C&C:Online
  • Job:The guy you call if something goes sideways

Posted 12 June 2022 - 07:31 PM

Below is a list of common issues and their solutions.

 

Only make a new thread if your issue is not listed here, none of the solutions work, or you do not understand the solutions.

 

This list is updated as issues arise. 

 

NOTE: Please read the following carefully before posting. If you don't do this and your problem is one of the problems solved here, WE WILL ONLY REDIRECT YOU HERE.
 
IF YOU ARE HAVING ISSUES WITH GENERALS OR ZERO HOUR, WE DO NOT USE THE LAUNCHER FOR GENERALS AND ZERO HOUR (IF YOU HAVE HOOKED IT, UNHOOK FIRST) and INSTALL GENTOOL. You can then launch your game normally and connect to the server. If your issues persist, read on.

 

 

LAUNCHER ISSUES

Spoiler

 
LOG IN ISSUES
Spoiler

 
CONNECTION ISSUES
Spoiler

 
MISC.
Spoiler


Edited by ZF_Cervanthes, 12 June 2022 - 07:49 PM.

Me? ha! I'm just your average Tech Support doing stuff for the CNC Community but as you are reading this here anyway, let me give you more to read.

Foremost, if you need to reach me quickly here DM me on Discord Cervanthes#3136 CNC:Online also has their own Official Support Discord where you can get help in Real Time.

I do some developing here and there and have my hands in too much stuff ranging from Game development to Work on Anti scam and phish Systems and Manage Systems and communities as a hobby.


My Stuff is run and powered by some pretty pog peeps over at Constructive Tyranny and the living Legend himself HostEZ





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