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Red Alert 3 - "Cannot Connect To Backend Server"


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#1 CAGES

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Posted 15 March 2024 - 11:57 AM

I have created a C&C Online account and setup the username, email and password for the server etc.

 

When I boot Red Alert 3 through the C&C Online launcher and log-in using the Server Email and Server Password I setup earlier I get the error in the title.

 

"Cannot Connect to Backend Server"

 

Any help would be greatly appreciated. Essentially I have followed the steps here: https://cnc-online.net/en/setup/.

 



#2 CAGES

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Posted 15 March 2024 - 12:05 PM

----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: D:\SteamLibrary\steamapps\common\Command and Conquer Red Alert 3\
Started game with: "RA3.exe "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
ERROR: game.dat process not found

 

This is what my Log File in %Temp% says.

 

I have tried running the game and C&COnline Launcher as admin and still have the same issue?



#3 dannic1234

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Posted 09 June 2024 - 10:25 PM

my cousin has the same problem hes been trying for days and just cant log in but i can just about every single time whats going on



#4 Catze12

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Posted 06 July 2024 - 04:58 PM

I have the same issue here, couldnt find any solution yet



#5 pH_Le_Sel

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Posted 22 July 2024 - 06:20 PM

Hello ! Same problem here, i follow every steps but i can't connect to the backend server and this issue is not in the "Common Issues & Solutions" topic.

 

EDIT: Someone in the forums tried this and it works but not for me sadly

 

Steps: Go into the Windows Command propt (Windows+R)
Type: %appdata%
Click "Red Alert 3"
Click "Profiles"
Click: Your name user. ie. "Zayda41"

Click: Options

Delete the line: "FirewallPortOverride=0"


Edited by pH_Le_Sel, 22 July 2024 - 06:27 PM.





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