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"The specified account or subaccount name wasn't found"


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#1 Michiichi1984

Michiichi1984
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Posted 19 May 2026 - 12:06 AM

Hi there,

 

Ever since the Kane's Wrath online servers started to work again, I have been struggling to log in to Kane's Wrath online. I have my EA account name, password and online ID already saved on the log in page and never had any issues logging in, until today.  Now, when I try, I get the following message, "The specified account or subaccount name wasn't found". 

 

What do you advise I should do about this issue?

 

 

Many thanks!



#2 giannak

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Posted 19 May 2026 - 06:12 PM

Good day, 

 

Facing same issue. 



#3 giannak

giannak
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Posted 19 May 2026 - 06:27 PM

Login to your account and create a server login 

 

https://cnc-online.net/en/account/



#4 YourHorse

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Posted 20 May 2026 - 09:09 PM

The server has been upgraded and running on a brand new server.
Everyone has to create a new account on CNC-online.net to play online.


1. Goto CNC-online.net 

2. Select how to log in

 

3. Select a Account name and password
 

4. If you do not have Tacitus to play online you can download it here

5. Once downloaded you Run the installer CCO_TacitusInstaller_v1.exe

6. Follow the instructions and select the game you want to play online

7. Click install Tacitus!

Tacitus does not longer have a desktop launcher, the launcher is build inside the game.
To see the Tacitus menu in game all you need to do is press both buttons CTRL+T


You can also change the version of the game in Ticatus menu on the tab ChronoShift

 

Good luck Commander !!



#5 -Comet-

-Comet-
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Posted 21 May 2026 - 03:01 PM

This, would've been nice to know Yesterday.

...maybe informing people by putting a small message on CNC Online would be helpful ?






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