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#1 Phoenix Rising

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Posted 17 December 2008 - 11:42 PM

I've been experiencing a bit of trouble uploading large files to the server today and was just wondering if you guys knew of anything going on behind the scenes.

I went to put out our fourth internal release for PR (140 MB ZIP file) an hour or so ago and got 60-some MB transferred three times before SmartFTP errored out with the message: "An existing connection was forcibly closed by the remote host." As I said, this is the fourth time I've tried it in the past three months and I've never had an issue.

Normally I'd write it off as a fluke, but with the public release in just a few days (which I will need the server's file space for), I wanted to make sure this wasn't a long-term issue. Thanks.

#2 Duke

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Posted 18 December 2008 - 05:27 AM

I think, I may be wrong, but I think that it's a timeout thing that the ftp connection will time out after a certain amount of time no matter what. I found that as well sometime back so just use SFTP for everything, if you have SSH enabled on your account it could be a good option. You could also try a different FTP client but then again I use FileZilla and had the same problems.

#3 Apollo

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Posted 18 December 2008 - 07:57 AM

I use CuteFTP and not suffer those problems while my other ftp program had similar issues. :p
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#4 Banshee

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Posted 18 December 2008 - 11:51 PM

I'll take a look at that asap.


Btw, Windows with 64 bits has a bug that may happen when windows firewall is activated with the application layer gateway that may cause that to happen with any server. Fore more information, check this:

http://support.microsoft.com/kb/931130



Edit: I guess your problem is definitelly the windows x64 bug I mentioned above. The server is working fine and it is quite reliable at the moment.
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#5 Phoenix Rising

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Posted 21 December 2008 - 06:36 PM

Alright, thanks, I'll play with the settings if it doesn't work again. Who knows, maybe it was just that time? If it can do 135 MB, you'd think it could do 140 though.

#6 Phoenix Rising

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Posted 23 December 2008 - 08:23 AM

Can I bother an admin to instate Ghostrider as a moderator on the PR forums? I'm going to need the help as soon as I upload this thing, and he's basically my number two.

#7 Phil

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Posted 23 December 2008 - 11:42 AM

Sure thing. Added him as a moderator to all of your forums (I hope that's what you wanted).

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