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[READ BEFORE POSTING] Common Issues & Solutions


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#1 Mathijs

Mathijs

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Posted 29 June 2014 - 08:40 PM

Below is a list of common issues and their solutions.

 

Only make a new thread if your issue is not listed here, none of the solutions work, or you do not understand the solutions.

 

This list is updated as issues arise. 

 

NOTE: Please read the following carefully before posting. If you don't do this and your problem is one of the problems solved here, WE WILL ONLY REDIRECT YOU HERE.
 
IF YOU ARE HAVING ISSUES WITH GENERALS OR ZERO HOUR, UNINSTALL THE LAUNCHER (IF YOU HAVE HOOKED IT, UNHOOK FIRST) and INSTALL GENTOOL. You can then use your regular shortcuts and connect to the server. If your issues persist, read on.

 

 

LAUNCHER ISSUES

Spoiler

 
LOG IN ISSUES
Spoiler

 
CONNECTION ISSUES
Spoiler

 
MISC.
Spoiler


Edited by protoman1008, 01 October 2018 - 10:29 AM.
[10/1/2018] Added Windows 8.1 and 10 to the "misc/Generals and Zero Hour don't work on Windows 8" section since the same issue occurs there as well.





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