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[RA3] The specified account or subaccount name wasn't found.

account subaccount found specified ra3

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#1 MrBoey

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Posted 02 July 2014 - 10:20 AM

I HAVE READ THE HOW-TO THREAD

 

 

This is the error with hooked RA3 and no hook RA3 (with launch button in C&C Online)

Could not connect to Red Alert 3 Online.

I tried with correct email, correct password and a new nickname (tried a few), i get could not connect to red alert 3 error.

then I try again with wrong password, error > the user supplied wrong password

and then i try again with correct email and password but used nicknames, the specified online id or account name is already in use. please try using a different one.

Log

----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: E:\Program Files (x86)\Electronic Arts\Red Alert 3\
Started game with: ""E:\Program Files (x86)\Electronic Arts\Red Alert 3\RA3.exe" "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
Found game.dat process. PID 224
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582

Below is the error of opening RA3 without using the RA3 launch button and hook.

I received this error after press LOG IN "The specified account or subaccount name wasn't found." by using my revora email, the password in my profile, and 10+ Online ID, all get the same error.
I pretty sure that I am successfully connected to revora server (by trying wrong but correct format email then I will get a different error.) Could not connect to Red Alert 3 Online. when I using wrong but correct format email.

I tried both password of forum and C&C,

 

Log

----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: E:\Program Files (x86)\Electronic Arts\Red Alert 3\
Started game with: "RA3.exe "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
Found game.dat process. PID 73247468746879247252576
*** Starting CA public key patching routine ***
CA public key is expected value.
Successfully patched CA public key.
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582

Edited by MrBoey, 02 July 2014 - 10:44 AM.


#2 MrBoey

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Posted 02 July 2014 - 12:34 PM

Why both of my questions had been ignored..  :unsure:


Edited by MrBoey, 02 July 2014 - 12:36 PM.


#3 ICT

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Posted 02 July 2014 - 12:50 PM

I'm sorry that your question has not been answered yet, we will try to solve it as soon as possible.

"To know what question we may reasonably propose is in itself a strong evidence of sagacity or intelligence. For if a question be in itself incongruous and begs for uncalled-for answers, it holds, sometimes, besides embarrassing the proposer, the disadvantage to seduce the unguarded listener into giving absurd answers, and we are presented with the ridiculous spectacle of one (as the ancients said) milking the he-goat, and the other holding a sieve beneath."


#4 Mathijs

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Posted 02 July 2014 - 01:12 PM

Why both of my questions had been ignored..  :unsure:

We are very busy. We will get to you when we have time. Please be patient.


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#5 Phil

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Posted 02 July 2014 - 07:47 PM

The login actually looks fine. Somehow your game just disconnects halfway through it :huh:


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#6 MrBoey

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Posted 02 July 2014 - 11:56 PM

The login actually looks fine. Somehow your game just disconnects halfway through it :huh:

:sad: what is the possible solution of this problem?

Firewall or Anti-virus or...



#7 Phil

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Posted 03 July 2014 - 12:41 AM

Do you have Hamachi or similar software installed? Also remove all Firewall and GameSpyIP settings from your Options.ini.


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My Political Compass

Sieben Elefanten hatte Herr Dschin
Und da war dann noch der achte.
Sieben waren wild und der achte war zahm
Und der achte war's, der sie bewachte.


#8 MrBoey

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Posted 03 July 2014 - 06:34 AM

Do you have Hamachi or similar software installed? Also remove all Firewall and GameSpyIP settings from your Options.ini.

FirewallPortOverride = 0
GameSpyIPAddress = 0.0.0.0

I don't have hamachi and similar software installed. This is the 2 options of my Options.ini . Looks correct?


Edited by MrBoey, 03 July 2014 - 06:34 AM.


#9 ICT

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Posted 03 July 2014 - 06:38 AM

Regarding the options.ini:

http://forums.revora...ns/#entry963163

"To know what question we may reasonably propose is in itself a strong evidence of sagacity or intelligence. For if a question be in itself incongruous and begs for uncalled-for answers, it holds, sometimes, besides embarrassing the proposer, the disadvantage to seduce the unguarded listener into giving absurd answers, and we are presented with the ridiculous spectacle of one (as the ancients said) milking the he-goat, and the other holding a sieve beneath."


#10 MrBoey

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Posted 03 July 2014 - 12:20 PM

Regarding the options.ini:

http://forums.revora...ns/#entry963163

Replaced

FirewallPortOverride = 0

with 

FirewallBehavior = 1
FirewallNeedToRefresh = FALSE
FirewallPortAllocationDelta = 0
FirewallPortOverride = 16000

and removed the GameSpyIPAddress = 0.0.0.0

set to read-only

port-forward 16000 (I have done a lot of portforward before, so I will not do wrong this step)

i used canyouseeme.org to see my open port after i open RA3 with C&C Online, but getting error of connection timeout.

The errors I am having is still the same as first post..

So... I look a bit hopeless now?  :omg:



#11 ICT

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Posted 03 July 2014 - 12:45 PM

What does this tool say? http://portforward.c...p/portcheck.htm


"To know what question we may reasonably propose is in itself a strong evidence of sagacity or intelligence. For if a question be in itself incongruous and begs for uncalled-for answers, it holds, sometimes, besides embarrassing the proposer, the disadvantage to seduce the unguarded listener into giving absurd answers, and we are presented with the ridiculous spectacle of one (as the ancients said) milking the he-goat, and the other holding a sieve beneath."


#12 MrBoey

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Posted 03 July 2014 - 01:02 PM

What does this tool say? http://portforward.c...p/portcheck.htm

Your port is OPEN on this computer.

for both TCP and UDP.



#13 ICT

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Posted 03 July 2014 - 01:24 PM

Did you try some different nicknames that are surely not reserved in the login interface?


"To know what question we may reasonably propose is in itself a strong evidence of sagacity or intelligence. For if a question be in itself incongruous and begs for uncalled-for answers, it holds, sometimes, besides embarrassing the proposer, the disadvantage to seduce the unguarded listener into giving absurd answers, and we are presented with the ridiculous spectacle of one (as the ancients said) milking the he-goat, and the other holding a sieve beneath."


#14 MrBoey

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Posted 03 July 2014 - 01:45 PM

Did you try some different nicknames that are surely not reserved in the login interface?

Ya.. MrBoey / MrBoeyyyy / MrBoeyy / MrBoey99 / MrBo3y / etc...



#15 ICT

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Posted 03 July 2014 - 02:01 PM

Did you try to turn all firewall and antivirus off during the login, including windows firewall?


"To know what question we may reasonably propose is in itself a strong evidence of sagacity or intelligence. For if a question be in itself incongruous and begs for uncalled-for answers, it holds, sometimes, besides embarrassing the proposer, the disadvantage to seduce the unguarded listener into giving absurd answers, and we are presented with the ridiculous spectacle of one (as the ancients said) milking the he-goat, and the other holding a sieve beneath."





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