7 replies to this topic

[Jacek Nowakowski]

I have still problem to log in. I cannot create new account - cappa and cannot login with my e-mail adress. I have polish version so it could be a problem

[Mathijs]

Hello!

Please read this threads first: 

 

http://forums.revora.net/topic/89450-read-before-posting-common-issues-solutions/ 

http://forums.revora...-report-issues/

[Jacek Nowakowski]

I've red all of topics that you linked. I edit my profile and add password for C&C. I still have comunication, that password is wrong and if i hit create account i have information that I cannot connect to server.

[Mathijs]

 

 

At the very least, your post/topic should include the following:

• The title should contain the game you are having issues with. Example: [GENERALS] Login issue. You can also use the tag system, with the first tag used as prefix.
• What version of the game are you using (Normal, The Ultimate Collection, The First Decade; are you on Origin, are you on Steam)?
• What kind of error do you get and at what time? Be as precise as possible!
• What operating system are you using? (Windows 8, Vista, etc)
• Your error log file. This can be found by typing %TEMP% into your Windows search bar. The file you need is called CNCOnline_Log.txt. You may upload it into your post or copy and paste its contents.

 

 

[Jacek Nowakowski]

ok, i'm using windows 7, Normal version of game,

Error log file

 

C&C:Online Launcher Start -----
Game: Zero Hour
Zero Hour Install Path: C:\Program Files (x86)\EA Games\Command & Conquer Generals Zero Hour\
Started game with: "generals.exe "
Caught CREATE_PROCESS_DEBUG_EVENT from Zero Hour. Detaching...
Found game.dat process. PID 2732
*** Starting hostname hooking routine ***
Injecting DLL into game.dat process...
Result of injection: Code -1073741582

 

Problem stays as I've written above

[Jacek Nowakowski]

ZH Login issue

Normal Game

Password incorect, please try again

Windows 7, im not using orgin or steam at the moment.

[Jacek Nowakowski]

DO you give me an answer? Maybe I don't understand something that you need for solution for me. Maybe my english is not good enough to understand correctly what you need?

[Mathijs]

Patience, my friend. We will get your issue fixed soon. I'm not the most knowledgeable person on here.