31 replies to this topic

[dimonka1000]

I think i did everything, but i can`t log in MP of C&C Kane`s Wrath! Please help! it is telling me that password is wrong! i use username of revora. how can i chek my C&C password if i have forgotten? (but i think it is right, not sure, most likely) thx!

[ICT]

Hey, click on your revora profile and scroll down until you see your C&C:Online password. That's the password you need to login ingame.

[dimonka1000]

I used that password and nothing happend at first, but then there is a mistake: "Unable to connect"

[dimonka1000]

And there is a strange thing. when I try to run the game through the launcher, launcher window opens again (two of them) and only at the second attempt the game starts.

[dimonka1000]

Hey, click on your revora profile and scroll down until you see your C&C:Online password. That's the password you need to login ingame.

I used that password and nothing happend at first, but then there is a mistake: "Unable to connect"

[MaD]

It say (the account or subaccount wasnt found) ... I also try to join in online step by step and it always come this error messenge so i give up.

I beliave they will go to have alot of donations working this way...

[Mathijs]

MaD, I think that's because your Log In name is too short. I changed it to MaD1. Try now.

[MaD]

Thank you

[dml686]

I have tried mine. It says "Unable to Connect C&C Generals Online".

Edited by dml686, 22 February 2015 - 04:53 AM.

[ICT]

And there is a strange thing. when I try to run the game through the launcher, launcher window opens again (two of them) and only at the second attempt the game starts.

Did you try to uninstall and reinstall the launcher?

[dimonka1000]

 

And there is a strange thing. when I try to run the game through the launcher, launcher window opens again (two of them) and only at the second attempt the game starts.

Did you try to uninstall and reinstall the launcher?

 

Yes. Nothing changes. I have steam version of the game if it matter. i hooked it by clicking at the button in launcher. what to do with "unable to connect" ?

Edited by dimonka1000, 22 February 2015 - 05:46 PM.

[ToxicShock]

I have tried mine. It says "Unable to Connect C&C Generals Online".

Don't use the launcher to connect to Generals or Zero Hour. Install GenTool then start the game normally (through whatever game shortcut you are using).

[Robbe_xD25]

I have the same problem and i tried to download gentool. But i can't connect to gentool.net. Is the homepage down or something?

[ICT]

http://www.gentool.net/  works as expected.

[dimonka1000]

http://www.gentool.net/  works as expected.

Could you help me?   is it normal when supports answer on other people requests in my theme and ignore mine? I respect you and your work, but please do it qualitatively

[ICT]

Dimonka, please read the pinned topics on how to report problems and the common solutions.

[ICT]

Well, early morning help:

 

 

- I'm having trouble using C&C:Online with Steam.

- Solution: Open the C&C:Online launcher and use the Hook menu to hook your game. 

1. Go into Steam and create a desktop shortcut for your game.

2. Open the C&C:Online launcher and go to the hooking menu. Hook your game. When Hooking, you should receive a prompt asking for your confirmation, this is how you know it worked. If you don't receive anything and the issue still occurs, check your anti-virus (Norton especially) as they are known to delete the hooking file. Add an exception for C&C:Online.

3. Launch the game using the shortcut Steam made for it on your desktop (if you don't have a shortcut, go into Steam and make one). The launcher should pop up, so select your game and off you go

[dimonka1000]

Dimonka, please read the pinned topics on how to report problems and the common solutions.

Of course i`ve read common solutions. I can`t find my error there.   "не удалось установить соединение." or in eng "unable to connect" (i translated like this)

[dimonka1000]

 

Well, early morning help:

 

 

- I'm having trouble using C&C:Online with Steam.

- Solution: Open the C&C:Online launcher and use the Hook menu to hook your game. 

1. Go into Steam and create a desktop shortcut for your game.

2. Open the C&C:Online launcher and go to the hooking menu. Hook your game. When Hooking, you should receive a prompt asking for your confirmation, this is how you know it worked. If you don't receive anything and the issue still occurs, check your anti-virus (Norton especially) as they are known to delete the hooking file. Add an exception for C&C:Online.

3. Launch the game using the shortcut Steam made for it on your desktop (if you don't have a shortcut, go into Steam and make one). The launcher should pop up, so select your game and off you go

 

I do it all and game starts cool, but i can`t log in

Edited by dimonka1000, 23 February 2015 - 10:31 AM.

[ICT]

To allow us to help further you have to read the how to report issues topic

 

We need the exact steps you tried, the exact problem, the launcher log and your computer specifications.

 

Are you running the game as admin? Do you allow the game in your firewall? Did you check your antivirus as mentioned in (2.) in my quote above?

 

Also, did you try different nicknames?