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OlFool

Member Since 09 Mar 2019
Offline Last Active Mar 22 2019 05:01 PM

Posts I've Made

In Topic: Disconnect Notification: Red Alert 3

11 March 2019 - 05:34 PM

Hi Edvin

 

Thanks for helping me out. I have been through the common issues though.

 

- Upon login, the game says: "The specified account or sub-account wasn't found".
Solution: Make sure you have set up a Server Login and that you're using the right information to log in (you can check under My Account on the website).

 

I believe it's this that's causing the problem

 

 

Also, when I try to login on the C&C Online website, the message reads: This account has not been activated yet. Please follow the activation link sent to you by e-mail.

 

 

I missed the activation link as it was in my spam folder. When I retrieved it, I followed the first link. I now get:

Activation Failed - Account Activation Failed. Please contact us in the support section.

I'm well within the 14 days.

 

I've ruled out solutions 2 & 3 as my name is short and I've changed my password to numbers.

 

Is there anyone I can contact here who can look in to my account?