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Games not found or not installed.


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#1 TechMage299

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Posted 23 July 2014 - 05:21 AM

I have followed all of the directions to troubleshooting these particular problems, but it still doesn't work. Any advanced troubleshooting?

Specs:

Game provider: Origin

Vista: 32-bit

Everything else is modified according to the common issues thread.



#2 ToxicShock

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Posted 23 July 2014 - 06:01 PM

We still need your log file. "How to report issues"

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#3 TechMage299

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Posted 26 July 2014 - 04:47 PM

We still need your log file. "How to report issues"

How do I create or get my log file?



#4 Mathijs

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Posted 27 July 2014 - 01:14 AM

 

We still need your log file. "How to report issues"

How do I create or get my log file?

 

It says so right in the thread Toxic linked.


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#5 TechMage299

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Posted 28 July 2014 - 06:45 PM

This was found on the log file:

 
 
 
----- C&C:Online Launcher Start -----
Game: Kane's Wrath
Kane's Wrath Install Path: C:\Program Files\Origin Games\Command and Conquer 3 TW and KW\Command Conquer 3 Kanes Wrath\
ERROR: CreateProcess() failed to start C:\Program Files\Origin Games\Command and Conquer 3 TW and KW\Command Conquer 3 Kanes Wrath\CNC3EP1.exe. Error: The requested operation requires elevation.
 
 
ERROR: Unable to launch Kane's Wrath
 
 
----- C&C:Online Launcher Start -----
Game: C&C3
C&C3 Install Path: C:\Program Files\Origin Games\Command and Conquer 3 TW and KW\Command Conquer 3 Tiberium Wars\
ERROR: CreateProcess() failed to start C:\Program Files\Origin Games\Command and Conquer 3 TW and KW\Command Conquer 3 Tiberium Wars\CNC3.exe. Error: The requested operation requires elevation.
 
 
ERROR: Unable to launch C&C3
 
 
----- C&C:Online Launcher Start -----
Game: Zero Hour
ERROR: Zero Hour installation not found.
 
 
----- C&C:Online Launcher Start -----
Game: Generals
Generals Install Path: C:\Program Files\Origin Games\Command and Conquer Generals Zero Hour\Command and Conquer Generals\
ERROR: CreateProcess() failed to start C:\Program Files\Origin Games\Command and Conquer Generals Zero Hour\Command and Conquer Generals\generals.exe. Error: The requested operation requires elevation.
 
 
ERROR: Unable to launch Generals
 
 
----- C&C:Online Launcher Start -----
Game: Red Alert 3
Red Alert 3 Install Path: C:\Program Files\Origin Games\Command and Conquer Red Alert 3\Red Alert 3\
Started game with: "RA3.exe "
Caught CREATE_PROCESS_DEBUG_EVENT from Red Alert 3. Detaching...
ERROR: game.dat process not found.
 
I'm guessing elevation means admin access?

Edited by TechMage299, 28 July 2014 - 06:51 PM.


#6 Mathijs

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Posted 28 July 2014 - 06:46 PM

 

 

The requested operation requires elevation.

 

That means you need to run it as admin.


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#7 TechMage299

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Posted 28 July 2014 - 06:50 PM

CNC Online or Kane's Wrath? Kane's wrath is already Run as admin, and CNC Online doesn't have the option.

Also, I do have Zero hour installed but that's the only one that won't say its installed.


Edited by TechMage299, 28 July 2014 - 06:51 PM.


#8 Mathijs

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Posted 28 July 2014 - 06:52 PM

It does. Right click > Properties > Compatibility > Tick the Run as administrator box.

 

It's a bit less visible than the game's shortcuts, but it's there.


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#9 TechMage299

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Posted 28 July 2014 - 06:58 PM

It does. Right click > Properties > Compatibility > Tick the Run as administrator box.

 

It's a bit less visible than the game's shortcuts, but it's there.

Sorry for all this trouble, but I wasn't able to find the compatibility box, I was however able to find an Advanced settings box with the tick-box of Run as Admin, but it was grayed out.



#10 Phil

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Posted 28 July 2014 - 07:01 PM

Then go to C:\Program Files (x86)\Revora\CNCOnline and apply the Run as Admin on cnconline.exe. Or you can enable hooking for the games you want and then run the game shortcut as admin.


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#11 TechMage299

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Posted 28 July 2014 - 07:11 PM

Then go to C:\Program Files (x86)\Revora\CNCOnline and apply the Run as Admin on cnconline.exe. Or you can enable hooking for the games you want and then run the game shortcut as admin.

It worked, but it only works with the main games and crashes with the expansion packs.

 

Edit: When CNC Online opens, I click on a Game and CNC Online opens a second time, and finally the game.


Edited by TechMage299, 28 July 2014 - 07:21 PM.


#12 TechMage299

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Posted 28 July 2014 - 08:31 PM

Had to bump, but my Zero hour is the only one not working, saying it's not installed.



#13 Phil

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Posted 28 July 2014 - 10:37 PM

For Zero Hour you can now just use GenTool 6.5 and you don't need to run it through the launcher. Be sure to disable the hook first.


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#14 TechMage299

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Posted 28 July 2014 - 11:00 PM

For Zero Hour you can now just use GenTool 6.5 and you don't need to run it through the launcher. Be sure to disable the hook first.

When I run Zero Hour i get an Eregistry exception error? any idea why? is this it says its not installed in CNC Online? 






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