14 replies to this topic

[Ronald Phyo]

Dear C&C Team

 

           I met email error in box of Email in C&C online.Please solve my error i want know about error.Thanks you so much.

Attached Thumbnails

• 

[Phil]

Either your e-mail is too long or, as it appears, your password too short.

[ToxicShock]

I can see your log in attempts in the server log. You've entered "RonaldPhyo@phyowaiwin.***91@gmail.com", whereas the email address we have for you is "phyowaiwin.***91@gmail.com". I expect that that is the cause of the error.

Edited by Phil, 12 January 2016 - 11:44 AM.
Let's not post e-mail addresses in public

[ShinyLugia98]

I have the same problem can you help me too?

[Phil]

Make sure you enter your e-mail address correctly?

[ShinyLugia98]

Yes i enter all correctly my email is: dustinhoffmann99@gmail.com is that too long?

[Phil]

No, but it appears you haven't set up your C&C:Online server account. Please follow the instructions at http://cnc-online.net/setup/

[ShinyLugia98]

Ah ok sry dont know about this :S i think i only have to use my revora account

[ShinyLugia98]

Ok thx for help it works now

[rapeWhistle]

No, but it appears you haven't set up your C&C:Online server account. Please follow the instructions at http://cnc-online.net/setup/

Thanks Phil, 

That's what was keeping me from logging on - good to go now!            

[Ronald Phyo]

Dear Division Admin and Network Leader of C&C Online Revora Team

 

          I used Windows 7 Ultimate.My game version is C&C Generals Zero Hour 6.0(Beta Version). I have happen error is "Could not connect C&C Generals Zero Hour Server" on January,11 ,2016. I can't find generals text file from your guided %temp%.

[ToxicShock]

Dear Division Admin and Network Leader of C&C Online Revora Team
 
          I used Windows 7 Ultimate.My game version is C&C Generals Zero Hour 6.0(Beta Version). I have happen error is "Could not connect C&C Generals Zero Hour Server" on January,11 ,2016. I can't find generals text file from your guided %temp%.

You are playing Generals / Zero Hour and should be using GenTool and not the C&C:Online launcher. If you are using Gentool, that file will not exist.

Have you entered your correct email address now?

[yurisona]

guys ' i have a problem in connect to generals , i downlouded gen tool and Revora tool , i dont know how to connect and when i try thay told me cound not connect to generals online

[ToxicShock]

guys ' i have a problem in connect to generals , i downlouded gen tool and Revora tool , i dont know how to connect and when i try thay told me cound not connect to generals online

You shouldn't use the C&C:Online launcher if you have Gentool. Using the launcher could stop you connecting. If you continue to have problems, please make your own topic (read the pinned topics first) as your problem has not much to do with the problems we're dealing with in here.

[EasternWarLorD]

I have some works for admin,who can delete all profils register to andreylyckov@yandex.ru?please do it because i dont play with on this adress